Nsfas explained, “We do not accept affidavits. You need to provide us with the “court-appointed legal guardianship” document or submit a Non-SASSA declaration form signed by a social worker. The form is available on our website”.
What Is an Affidavit?
An affidavit is a written statement confirmed by oath or affirmation, usually signed before a commissioner of oaths. It is often used to declare:
- Who your guardian is
- Your living situation
- Financial support arrangements
While affidavits are legally recognized documents in many situations, NSFAS has stricter verification standards.
Unsuccessful students have 30 days to appeal their rejection status upon receiving the outcome of their funding application.
NSFAS Appeals
Nsfas said, ‘Students wishing to appeal must upload all required supporting documentation to substantiate the reasons for the appeal. Appeals should be submitted within 30 days of having been assessed as unsuccessful’.
Q&A about Why Nsfas Not Accept Affidavits For Guardianship
Q1 – Is NSFAS a loan or a bursary?
NSFAS funding is now a full bursaries. Before government policy was changed, NSFAS was predominantly a loan scheme. In the last few years this has changed.
Those who obtained NSFAS funding when it was loan scheme still have to repay their funding when they get a job. But these days the payment of fees, accommodation and allowances is a full bursary and nothing has to be paid back.
Q2 – How is NSFAS funding disbursed?
NSFAS funding is generally disbursed directly to the university or college where the student is enrolled. It covers tuition fees, accommodation, and a living allowance, and any remaining funds are given to the student for other study-related expenses.
Q3 – How do I check my NSFAS application status?
You can check your application status by logging into your NSFAS account on their website the MyNsfas student portal.
They provide updates on whether your application is approved, pending, or requires further information.
Q4 -How To Submit A NSFAS Appeal
- Log into your “MyNSFAS” account on the NSFAS website Click the ‘Track Funding Progress’ option
- Check the application progress tabs
- If your application status reflects an unsuccessful message, you may submit an appeal by clicking on the ‘Submit Appeal Tab’
- Once you are on the ‘Application Appeal’ page, you can see the reason for your unsuccessful application status
- You are then able to choose the appeal reason
- Then upload certified required documents to support your reason
- Then click ‘Submit Appeal’
- You may now track the progress of the appeal on your myNSFAS account.
Make sure that you meet the eligibility criteria and that you have uploaded all the supporting documents before applying or submitting your appeal.
Q5 – Can I appeal if my NSFAS application is rejected?
Yes, if your application is rejected, you have the right to appeal the decision. The NSFAS website provides information on the appeal process and the necessary steps to follow.
Q6 – What are the contact details for NSFAS?
You can contact NSFAS through their official website www nsfas org za, call center, or social media channels.
The physical address of the NSFAS head office and contact centre is in the Cape town City centre. However applicants or returning students don’t have to attend the centre in person. You can register an account on the MyNsfas website – just make sure you remember your Nsfas login details.
NSFAS Email Address and Other NSFAS Contact Details
How to Contact NSFAS
NSFAS Virtual Contact Centre
We are available to assist through the following channels:
Email: [email protected]
Facebook:National Student Financial Aid Scheme
Twitter: @myNSFAS
Instagram: @myNSFAS
WhatsApp: +27 63 093 5671
USSD:*120*67327#
Account, Payment and Balance Enquiries
For queries regarding payments and balances:
Tel No.: 08000 67327
Email: [email protected]
For general, student and NSFAS Wallet enquiries
For all other queries regarding students:
Tel No.: 08000 67327
Email: [email protected]
Physical Address (Head Office):
The Halyard, 4 Christiaan Barnard St, Cape Town City Centre, Cape Town, 8001
NSFAS Ethics & Fraud hotline
To submit information on fraud or corruption identified or witnessed:
Tel No.: 0800 007 396
WhatsApp: 0860 004 004
Email: [email protected]
Free Post: BNT165, Brooklyn Square, 0075
SMS Call Back Number: 48691
www.behonest.co.za
For the submission of legal documentation for the attention of the National Student Financial Aid Scheme
Email: [email protected]
Legal documentation not submitted and logged through this dedicated mailbox will be deemed invalid and will not receive timeous attention
Outreach and Community Event Invites
For all queries regarding outreach and community event invites:
Email: [email protected]





