IT Officer At AQUITY Innovations (NPC)

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Salary:                         Commensurate with required experience and qualifications
Reports to:                  Aquity Director

Roles and Responsibilities:

The IT Officer responsible for maintenance of the network; telecommunications administration; and maintenance; hardware and software procurement and installation; data base programming; and technical assistance and training in software.

Specific duties include (but not limited to) the following:

• Establishes network specifications by conferring with users; analysing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols.
• Establishes network by evaluating network performance issues including availability, utilization, throughput, goodput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls.
• Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation.
• Prepares users by designing and conducting training programs; providing references and support.
• Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements.
• Protects organization’s value by keeping information confidential.
• Ensure the integrity of high availability network infrastructure to provide maximum performance for users.
• Manage company website and social medical platforms. Process any requested updates and changes.
• Establishing the networking environment by designing system configuration, directing system installation, defining, documenting and enforcing system standards.
• Design and implementation of new solutions and improving resilience of the current environment.
• Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades on network optimization.
• undertaking data network fault investigations in local and wide area environments, using information from multiple sources.
• Support and administration of firewall environments in line with IT security policy
• Upgrading data network equipment to the latest stable firmware releases;
• Configuration of routing and switching equipment;
• Remote troubleshooting and fault finding if issues occur upon initial installation
• Ensure security of data, network access and backup systems
• Act in alignment with user needs and system functionality to contribute to organizational policy
•  Identify problematic areas and implement strategic solutions in time
•  Preserve assets, information security and control structures
•  Facilitate procurements and standards for ICT equipment’s for the organizations and ensures cost effectiveness
• Manage relationships and contract with service providers
• Manage server system systems and ICT infrastructure around telecommunications
• Ensure disaster recovery plans are in place in for business continuity e.g. Backup server files, UPS for power failure, Synchronization, Data storage on cloud.

Required Experience and Qualifications:

• Diploma in information technology (NQF Level 6) / BSC degree or related
• 4 years’ experience managing server systems and ICT infrastructure, Network envrioments, Windows, Cisco, PABX, Telephony, LAN, WiFi, AP, DNS, DHCP, TCP/IP and knowledge of Windows Active directory.
• Proven track record of administering Windows servers, WAN/LAN connects and performing backups and restorations of data.
• Ability to perform system updates, upgrades, migrations, and manage outages.
• Certifications in either technical support or systems support highly preferred.
• Industry recognised certificates (Cisco & Microsoft)
• Administration of Ms Office 365, Sonicwall Firewalls, ubiquiti wifi (advantage)

 Key skills

• Patience
• IT and technical skills
• Problem-solving skills
• Interpersonal skills
• Enthusiasm
• Teamworking skills
• Initiative
• Attention to detail

To apply, please send your CV and cover letter, indicating the position and district applied for, to [email protected] before the 15^th May 2020.

Please note: Only candidates who are eligible to work in South Africa for an indefinite period without a need for sponsorship will be considered for this position. Only shortlisted candidates will be contacted.

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