[ez-toc]How to Change my NSFAS eWallet PIN For Security Purpose your advised to change your NSFAS eWallet PIN or Password if you have lost your card or forget your Password.
What Is the NSFAS eWallet?
The NSFAS eWallet is a system used by the National Student Financial Aid Scheme to:
- Send student allowances
- Allow withdrawals at stores or ATMs
- Enable secure transactions using a PIN
Your PIN is required every time you access or withdraw your money.
Steps How To Reset Your NSFAS Wallet Password
If you already have a pin, but feel that it has been compromised, follow these steps to change it:
Step 1: Dial 011 207 1600 and follow the voice instructions.
Step 2: Select Option 2 then enter the 16-digit number located on the front of your card.
Step 3: Select Option 1 to enter your ID or passport number when prompted.
Step 4: Enter your new 4-digit PIN when prompted.
Step 5: Re-enter your new PIN to confirm.
Students have also been urged to double-check their receipts to make sure they are accurate after making purchases and to also verify their bank statements to make sure the charges on their accounts are accurate.
Reset NSFAS Wallet Password through a Call
If you do not have internet and want to change your password immediately, you can contact NSFAS by calling their call center. Their call center number is 08000 67327. You can call them, and they will guide and help you. This service operates from 08:00 to 17:00.
Frequently Asked Questions (FAQs)
How do I change my NSFAS eWallet PIN?
Dial *120*3210# or *120*69277# and follow the prompts.
Can I change my PIN without the old one?
Yes, by selecting “Forgot PIN” and verifying with OTP.
How long does it take to change the PIN?
It is usually instant.
What is the NSFAS eWallet PIN used for?
It is used to access and withdraw your funds.
Can someone else change my PIN?
No, unless they have your phone and OTP access.
What if I enter the wrong PIN multiple times?
Your account may be temporarily blocked.
Do I need internet to change my PIN?
No, USSD works without internet.
What if I lost my phone?
Replace your SIM and update your number with NSFAS.
Is changing PIN free?
USSD charges may apply depending on your network.
Can I use the same PIN again?
Yes, but it’s not recommended for security reasons.
What if I don’t receive OTP?
Check your network or contact NSFAS.
Can I change my PIN online?
No, it is mainly done via USSD.
How many digits should the PIN be?
Usually 5 digits.
Is my eWallet secure?
Yes, if you keep your PIN private.
Can I withdraw money without a PIN?
No, a PIN is required for transactions.
Can I change my PIN anytime?
Yes, whenever you need to.
What happens after changing PIN?
Your new PIN becomes active immediately.
Do I need ID to change PIN?
Yes, for verification in some cases.
Can NSFAS reset my PIN for me?
They can assist you through the process.
Is OTP required every time?
Only during PIN reset or sensitive actions.





