The Department of Home Affairs has launched an online booking system for some offices. For list of offices visit http://www.dha.gov.za/index.php/notices/1557-branch-appointment-booking-…. To book an appointment go to https://services.dha.gov.za/#/authenticate/identity.
If you are 16 years and older, you may apply for identity document (ID). You will need an ID to register for your matric exams, get a driving licence or open a bank account.
If you get your ID and there are errors in the personal information, the Department of Home Affairs will replace your ID free of charge.
You can apply to have your ID re-issued:
- if you are married and want to assume the surname of your spouse.
- if you are a woman and want to apply for a new ID using any of your previous surnames
- if your ID book has been lost, stolen or damaged.
How to book
It’s quick and easy to book an appointment on the BABS.
- Step 1: Visit www.dha.gov.za.
- Step 2: Click on BABS.
- Step 3: Enter your South African ID number.
- Step 4: Enter your other personal details in the fields provided.
- Step 5: Select your province, city and branch.
- Step 6: Click on select timeslots.
For a list of all Home Affairs offices that currently offer online bookings for smart IDs and passports, call the Home Affairs Contact Centre at 0800 60 11 90 or visit http://www.dha.gov.za/index.php/notices/1557-branch-appointment-booking….
The following offices offer the online booking system
| PROVINCE | OFFICE/BRANCH |
| Gauteng |
|
| Western Cape |
|
| KZN |
|
| Eastern Cape |
|
| North West |
|
| Limpopo |
|
| Mpumalanga |
|
