Airtel Tanzania has announced new job vacancies for September 2026, including an opportunity for a Lease Line Collection Officer in Dar es Salaam. The Airtel Tanzania job is a full-time position for candidates with a university degree or equivalent qualification in Finance, Accountancy or Banking, together with 2–4 years of experience in credit control or receivables management. The application deadline is 30 September 2026.
Position: Lease Line Collection Officer
Tanzania, United Republic of
Enterprise Billing
- Checking contracts, SOFs & UATs sent and signed by customers are correctly implemented by technical team before the links are sent to billing.
- Validating all links for correct billing during mock bill run to avoid disputes and revenue leakages.
- Share billing details with provisioning team as received from business team (after validation) for links creation.
- Maintaining a master file for FLD billing (MOCN, Capacity, Site name, Currency & Price) that is used during reconciliation of configured links against billed links.
- Make sure traffic (SMS counts and USSD sessions) are validated before are sent for billing.
- Prebill validation check and ensure clean bill for corporate GSM & Non-GSM.
- Ensure timely e-bill delivery including distribution for printed bills for corporate customers.
- Sending outstanding balance confirmation from customers.
Collection and Reports
- Make sure all invoices in your assigned portfolio are delivered to customers.
- Collect from all accounts in assigned portfolio within the first month to make sure the amounts are not spilling to bad debt bucket.
- Regularly send payment reminders to customers.
- Prepare and maintain reports on collection KPI’s Daily analysis of Ageing reports.
Payment Posting
- Daily follow up with finance team for bank credits.
- Ensure correct and timely booking and allocation of the bank credits; should work hand in hand with the fellow credit controllers.
- Collaborate with the finance team to ensure all bank credits are identified (Non identified Bank Credits) and posted.
- Daily reconciliation of the bank credits against posted payments.
- Daily circulation of the knock off report.
Reconciliation
- Reconciling timely (within billing cycle) each account in collaboration with KAM and Customer whenever dispute arises.
Communication and Retention
- Managing relationships with customers through regular communication to ensure timely collection.
- Update of customers’ contact details (email ID’s, TIN) as per the portfolio to be updated.
- Visitation of Customer with outstanding and provide support on service-related issues and complaints
Educational Qualifications & Functional / Technical Skills
- A University degree or equivalent in Finance/Accountancy or Banking
- IT Literacy
Relevant Experience (Type of experience and minimum number of years)
- 2-4 years’ experience in credit control/ handling receivables
Other requirements (Behavior Etc.)
- Basic Knowledge of Customer Service, procedure and practices. Good Knowledge of Opco’s products and systems
- Basic knowledge in use of technical principles, theories and concept
- Customer Oriented
- Strong Analytical skills and problem-solving skills
- Able to operate in a performance driven organization
- Knowledge of English and Swahili
- Excellent and effective communication skills, both orally and in writing
Apply Before09/30/2026, 05:22 AM
Job ScheduleFull time
Locations Airtel Tanzania, Tanzania, DAR ES SALAAM, TZ
