Job Vcancies At Interactive Research and Development-Quality Improvement Coach |Gauteng south Africa

Job Title: Quality Improvement Coach
Location: Gauteng and North West Provinces
Employment Type: Fixed term contract
Reports to: The Quality Improvement Advisor

Project Name: CDC-South Africa Optimizing Performance by Improving Quality (OPIQ)

Locations: Gauteng: (City of Tshwane, Ekurhuleni Districts)
North West (Kenneth Kauda, Ngaka Modiri Molema, Bojanala Districts)

Background:

The project is in the first year of a five-year cooperative agreement with CDC-South Africa, working in KwaZulu-Natal and Eastern Cape, with funding from the US President’s Emergency Plan for AIDS Relief (PEPFAR). Interactive Research and Development South Africa (IRD SA), University of California, San Francisco- Global Health Sciences (UCSF- GHS) and HEALTHQUAL bring complementary expertise to the consortium. GHS brings expertise in data visualization, informatics, and expertise in implementation science as it relates to the harvesting and standardizing of best practices for change interventions. HEALTHQUAL provides expertise and rich experience designing and implementing improvement collaboratives, national and sub-national learning networks; QI coaching mentorship, QI coach curriculum development and adaptation; QI knowledge management; and the development of change packages. IRD SA has extensive expertise designing, leading, and implementing site level QI activities in South Africa at the district and facility level; a rich network of contacts at PEPFAR partners, DOH and other NGOs; and on the ground experience implementing public health initiatives in collaboration with national and sub-national DOH.

The Role of the Improvement Coach: Responsible for providing on-site and hands on QI coaching to mentors and area managers as well as assist in the coordination and management of all QI projects within a district.

Description of Duties

Collaborate closely with CDC-South Africa PEPFAR District Support Partners (DSPs), maintain close collaboration with Department of Health (DOH), other agencies and local NGOs, institutions to provide QI methodology support to DOH stakeholder teams:

• Analyse and interpret data to identify opportunities for improvement
• Support and monitor quality improvement projects in stakeholder-based TB programme
• Build a quality improvement environment with stakeholders
• Conduct training and learning sessions
• Provide technical assistance to stakeholder QI teams

Coach all QI-linked staff in order to transfer skills and conduct interventions towards achieving the multi-facility QI project aims including:

• Use data to identify bottlenecks and underlying causes
• Develop, test and disseminate change ideas to close gaps
• Track data over time to draw periodic reports
• Display QI activities and run charts at facility-level
• Assist facilities to develop SOP’s for implementing successful change ideas
• Write reports, maintain records of all working procedures, development and implementation of new procedures and standards

Key Responsibilities

• Guide stakeholders in the development, implementation and measuring of QI initiatives
• Lead coordination and management of all QI projects within a district
• Maintain regular communication with IRD SA Quality Improvement Advisor, UCSF Technical Director, HEALTHQUALT Senior Technical Advisor, and IRD SA technical teams and managers
• Work with DSPs to ensure that facilities have up to date QI tools and relevant QI tools prominently displayed
• Facilitate training and learning sessions as per work plan and stakeholder needs
• Ensure regular communication with DOH management where necessary
• Identify and report on QI methodology successes and challenges and ensure there are remedial actions in place

Education

• Bachelor’s degree in Health Sciences or post-basic nursing education qualification
• 2 years post-basic experience in QI methodology within the district health system

Knowledge, Skills and Abilities

• Experience in TB and HIV prevention and management
• A proven track record in delivering QI methodology activities and successes
• Proficiency in district health data management systems (i.e.TIER.net, Web-DHIS, THIS data)
• Fluent in English, isiZulu and isiXhosa
• Valid driver’s licence • Clear criminal record
• Ability to travel within the district
• Previous work experience in NGOs or funded programmes Key skills and competencies
• Conversant with South Africa’s National Strategic Plan on HIV, TB and STIs 2017-2022 (NSP)and the Treatment and Retention Acceleration Plan (TRAP)
• Knowledge of government guidelines and protocols for HIV and AIDS management
• Previous work experience in NGOs or funded programmes, specifically in the Eastern Cape and KwaZulu-Natal provinces
• Must have experience in TB and HIV prevention and management
• A proven track record in delivering QI methodology interventions
• Very good interpersonal and negotiation skills
• Ability to trouble shoot and problem solve

Interested candidates are welcome to apply, please provide two (2) current, relevant employment references. Submit a brief CV and supporting documents, indicating the job title and your preferred location to be based in your cover letter and subject line on email to Lee-Anne Ogle: Human Resources Dept. @ fax +27 (0) 865722820 or e-mail [email protected]

Closing date for applications: 31 August 2020

If you do not hear from us within 2 weeks of closing date, kindly regard your application as unsuccessful.

IRD SA is an equal opportunity employer