CARD ADMIN OFFICER New Jobs Vacancies at Total Company South Africa, July 2020

March 14, 2024 ajiraforum JOB

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CARD ADMIN OFFICER
Secretarial/Administrative Support
JOHANNESBURG-BIERMANN AV(ZAF)
South Africa
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Job Description
Total South Africa has an exciting role available for a Card Admin Officer within the Retail Card Division!
In this role, you will be responsible and accountable for providing end to end Administration processes on the Card Offering relating to both Customers and Dealers

You will be responsible for:

Accurately creating Customer and Dealer accounts on the Web based systems (Tomcard E-fuel , Extranet and MIS) , whilst following internal process
Ensuring Customer and Dealer cards are well maintained in creation , printing ,blacklisting and renewals , whilst following the internal procedure
Investigating and resolving queries on a daily basis raised by Total Card Customers ,Dealers ,Total Customer Care agents and logged on SALSA , thereby contributing to being number one with our Customers
Investigating and capturing manual transactions performed by Total Card Merchant’s onto the Tomcard System
Analysing daily the Card anomaly reports and communicating issues to Customers in order to ensure successful systematic transactions
Ensuring product changes for stations are updated on Tomcard as required
Investigating errors on card balances and ensuring transactions are correctly sequenced , thereby ensuring Priority Control 2 (Trial balance) is well maintained
Accurately calculating ,capturing and publishing the monthly Total Card pricing on the Tomcard Systems as per internal procedure
Assisting Customers and Dealers with the Total Card processes , systems , administration , reports and product knowledge
Providing daily support to the Card Sales Representative as per allocated areas
Investigating Bank EFT queries raised by Total Dealers and efficiently managing the resolution between Bank and Dealer / Customer
Submitting weekly and monthly KPIs on activities within area of control to Management
Providing support with Projects related to all EFT and Card Offerings , developments or enhancements when required

HSEQ

Ensuring constant adherence and compliance to company HSEQ and security standards, local by-laws, standards and legislation

Candidate profile
You possess the following:

1 to 3 years related experience in Oil or comparable industry required /
3 year Degree in Financial Management
Good knowledge of systems (SAP /Ms Office Packages / Web Based Systems)
Good understanding of Practical Accounting
Good communication skills ( both verbal and written)

Offer ID 30055BR
Métier Administrative Support
Region, department, area South Africa
Employment type Regular position
Experience level required 0 – 3 years, 3 – 6 years
Affiliate (if known) TOTAL SOUTH AFRICA (PTY) LTD
Branch Marketing & Services

About us / company profile
Give your best to better energy and make the commitment with Total. With over 500-plus professions in 130 countries, we offer high safety and environmental standards, strong ethical values, an innovation culture and wide-ranging career development. Be part of the global team whose mission is already shared by 100,000 employees: to make energy better each and every day.
Job Expires 22-Jul-2020
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