Business Analyst

December 4, 2023 ajiraforum JOB

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Permanent Senior position
Durban, KwaZulu-Natal
Market Related commission only Neg

Job 2369046 | Ref JHB003687DH

About the Position

Our client based in Kwa Zulu-Natal is looking for a Business Analyst to provide key support to the business and extract maximum value from the information technology platform, specifically its SAP system. Provide first line SAP BW support and assist the business to implement new projects and system enhancements.

Minimum Requirements

Relevant IT/Business educational qualification (Bsc, Bcom Degree/ Diploma).
At least 3 years’ experience in SAP BW or similar Business Intelligence tool will be advantageous
Two years business analysis experience
Experience in an FMCG environment.
Excellent understanding of sales and logistics execution processes
Excellent end user knowledge in the following SAP modules (BW,)
Excellent Super user knowledge on SAP BW
Module Advanced end user computer skills (MS Office, Project, Visio)
Excellent business process and system analysis skills

Responsibilities

Provide SAP End User Support:
Develop appropriate reports in SAP as requested by the business
Resolves calls as logged on service management system within agreed SLA Liaise with SAP applications system analyst to resolve technical SAP errors.
Define issues to assist system analyst to resolve problem speedily
Provide End-user support
Serves as a liaison between the business and SAP Service Provider
Manage and coordinate IT related business projects
Drive Continuous Business Improvement (CBI) initiatives
Authorize and maintain SAP user profiles
Conduct regular system audits and report on system non-compliance BW
Report Development (Act as liaison between SAP BW Developer and BW End-users)
Serves as a liaison between the business and SAP Service Provider
All system enhancement requests channeled through the Business Analyst who draws up functional specification documents;
Functional specification forwarded to SAP system analyst for costing and development New report development in SAP BW/BI
Create / maintain info Providers across the following modules: SD, MM, FI, CO, CRM System Monitoring & Administration
General Housekeeping
Monitoring Daily Data Loads
Checking DB size, aggregates, process chains, global cache
Analyzing BW statistics to expedite user reporting experience information broadcasting (Workbooks & Web Templates)
Measuring and testing the impact of any transports in ECC on BW
Conduct integrity checks and reconciliations in order to validate BW data vs. SAP ECC Drafts system functional specification document
Draws up business process flow charts
Conduct SAP end user training & Report Development
Conducts end user training on existing and new SAP functionality
Creates and maintains user training manuals
Act as Super user for Vector / Rainbow End-users: BW Query Development / Maintenance
Perform integrity checks and reconciliations to resolve any user queries
Act as liaison between SAP BW Developer and BW End-users
Conduct regular system audits and report on system non-compliance
Conduct regular system compliance audits
Report on system non-compliance by users Highlight business risk as a result of non-compliance