Account Manager

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Job description

What you will be responsible for:

• Relationship management: Build and grow your vendor relationships
• Vendor support: Answer vendor queries through an omnichannel environment
• Vendor onboarding: Support new vendors through the onboarding process in order to make joining UBU simple and efficient
• Business insights: Analyse and present vendor metrics in order to maximise the benefits they gain from our platform

Our expectations of you:

• Own all facets of the account management process for high potential medium to large Vendors
• Develop and maintains strategic relationships with executive members within Vendors management
• Understand business growth drivers for Vendors and how to create an optimal growth path for them
• Utilise internal resources to help Vendors grow and succeed by maximising the benefits vendors gain from all available growth levers, promotions, etc.
• Analyse key Vendor metrics to enable the execution of data-driven solutions and act on opportunities.
• Use data and analytics to make day-to-day business decisions, to identify underperformance and to nurture upcoming high potential Vendors
• Contribute to product and operational enhancements to ensure scalability which delivers ongoing growth for all Personas
• Communicate effectively with all levels of management and demonstrate the ability to be persuasive and influential
• Drive small to medium size projects or contribute to larger Marketplace initiatives.
• Understand the ecosystem of related Ubu products available to the Vendor base and provide recommendations to Vendors on how they might leverage these products.
• Establish a network within the organisation in order to get the best out of UBU for your accounts
• Flexibility in order to get the job done as and when required

Company Description

UBU International provides a white-label mobile payment, customer loyalty and rewards platform for large distribution networks and brick & mortar businesses of all sizes.

Requirements

Habits we require from you:

• Manage your own workload and productivity
• Communicate openly and often
• Take accountability for your quality of work
• Be a team player at all times
• Display bravery to challenge and voice opinions
• Celebrate successes, no matter how small
• Prioritise a work-life balance
• Work smarter not harder
• If in doubt innovate
• Value Honesty and integrity

Skills we require:

• Relationship management
• Communication
• Analytical thinking
• Commercial acumen
• Developing solutions

Find this exciting? Well, then we’d love to hear from you. E-mail us (with the subject: AM BIZZ) and tell us why you would be best suited for this role (keep it concise, no more than 200 words please!).

Posted on 20 May 15:27

Apply by email
[email protected]

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