Job Opportunity at Rotana Hotel – Front Desk Agent April 2022

Job Opportunity at Rotana Hotel - Front Desk Agent April 2022

 JIUNGE NA GROUP/CHANNEL YETU YA TELEGRAM. BOFYA HAPA

Job Opportunity at Rotana Hotel – Front Desk Agent April 2022

Front Desk Agent

 

Rotana Hotel Management Corporation PJSC  Dar es Salaam

Full-time

About the job

Job Opportunity at Rotana Hotel – Front Desk Agent April 2022 Johari Rotana is currently looking for young, dynamic, self motivated Front Office professionals who want to move their careers forward.

As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:

  • Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
  •  Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
  • Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests
  • Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
  • Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
  • Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures

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  • Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
  • Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
  • Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings
Pokea Taarifa za Ajira Mpya Kila Siku Kwenye Simu Yako.

Jiunge Nasi Telegram⇒Bonyeza Hapa

5 Comments

  1. Hello my name is Baraka am looking for a job of receptionist at Rotana hotel my contacts 0743381115

  2. My name is Christina Mwafongo, I’m looking for a job in your hotel, I’m Tanzanian girl with 20 years old
    I have secondary education Also I have more experience to work this job
    Thanks for your comparation 🙏,I hope my request will be success
    Phone number:0755183674

    • My name is Greysian Isaac am from Tabora. Sorry am looking for hotel job am 21 years old and I’m ordinary level of education but also I have a computer mantainance knowledge. I hope that my request will be granted. Thank you
      Contact: 0624033575

    • Hello my name is ZUHURA HAMISI MDENG’O am 22 years old am Tanzania am looking for a job in your hotel my education is diploma in records, archives and information management. Phone no 0694361601

  3. Hello my name is ZUHURA HAMISI MDENG’O am 22 years old am Tanzania am looking for a job in your hotel my education is diploma in records, archives and information management. Phone no 0694361601

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