Job Opportunity at Kilimanjaro Co-operative Bank Limited (KCBL)-Head of ICT And Digital Transformation Kilimanjaro Co-operative Bank Limited (KCBL) is the only Co-operative Bank in the country, Headquartered in Moshi – Kilimanjaro, is fully fledged  Bank owned by    Co-operatives and private business entities. The Bank is ambitiously reorganizing its business model and implementing growth strategy to widen nationwide outreach and network expansion to support government    Co-operative movement agenda and mass market financial inclusion for       Co-operatives, retail and SMES across the country.

To deliver its strategic agenda and lasting customer experience, the BANK is seeking to recruit professional, competent and experienced Tanzanian to grow their careers and fill the following vacant positions listed below;

HEAD OF ICT AND DIGITAL TRANSFORMATION (1 POSITION)

Terms- Contract/Renewable on Performance

Reporting to: GENERAL MANAGER

Placement-Head office

Work Station: Moshi-Kilimanjaro

JOB PURPOSE: 

• • Shall be responsible for overall ICT strategic planning, core banking management, process automation and innovations.
  • Develop, execute and manage bank ICT and Digital transformation strategy to support business growth while ensuring system robustness, efficiency, all the time availability and accessibility

• Develop and execute bank communication governance framework and infrastructures that provide seamless processes and lasting customer experience.
• The Job holder is expected to Assist General Manager in providing ICT Strategic insight, governance and business continuity management while working with head of business units to drive and develop digital transformation journey that would deliver diversified growth strategy, improved TAT and operational excellence

  ACCOUNTABILITIES:

• Overall accountability for planning, executing and manage ICT networks, systems, infrastructure and digitization strategy
• Develop, plan and execute ICT Security, networks and Governance frameworks
• Provide overall leadership to ICT team, skills and talent  acquisition
• Acquire, upgrade  and manage  robust and scalable core banking system
• Support business growth strategy by ensuring all time availability, accessibility and efficient core banking system
• Acquire and implement alternative banking channels to deliver seamless process and follow the money competitive edge
• In collaboration with business units, develop and execute digital transformation journey and process automation for the Bank
• Develop, maintain and ensure all time data replications and business continuity of DR site.
• Training users on new system upgrade to enhance their efficiency.
• Configuring new equipment e.g. personal computers, printers, modems, laptops, etc.
• Evaluating, Implementing, and managing the best practice for ICT systems security.
• Ensuring a secure environment for equipment and safe operation in machines.
• Ensuring communication equipment and systems are in safe  working condition.
• Ensuring compliance with and adherence to ICT procurements policies for system equipment, machinery and software terms and conditions and warranties.
• Take lead for innovations and advising management on acquisition of system hardware, software, machinery, equipment and services.
• Manage and ensure core and all peripheral systems are up and running to support business and operations.
• Ensuring safe and proper control of access to Server Room and Data Recovery Centre.
• Develop ICT Policy and Procedures and ensure user adherence to the same.
• Advice Management on acquisition of modern and the best ICT technology for banking operations.
• Ensure compliance to systems access right matrix, system audit trails and password.
• Updates compliance database/system with compliance findings by BOT Inspectors, External Auditors and Internal Auditor.
• Liaise with all departments to provide all requisite system reports and support.
• Identify and manage ICT risk and execute stress tests for core banking system to ensure business continuity and data security.
• Ensure proper custody of system data logs, security logs, and CCTV footage.
• Ensure bank physical security gadgets and buttons are properly maintained, monitored and comply with bank Physical Security Policy.
• Perform any other duty that you may be assigned by the General Manager.

SKILLS AND KNOWLEDGE 

• In-depth knowledge of operations, business management and digital transformation journey,
• Good communication interpersonal skills  and ability to multitask delivering results,
• Demonstrate leadership and modern techno-savvy capabilities and business acumen,
• Analytical and presentational skills and ability to work well under pressure with strict deadlines and limited supervision.

QUALIFICATION AND EXPERIENCE

• Minimum Bachelor’s degree in Information Technology or Computer Science or Computer Engineering (or similar).
• SAP System Administration Certifications is an added advantage
• At least 5 years’ experience in banking ICT and operations management. 3 of which spent at managerial role