What is the “Airtel Money MasterCard”?

What is Master Card?

What transactions am I able to do with Airtel Money MasterCard?

What is the difference between a virtual card and a physical card?

How does one request or create Airtel Money MasterCard (Virtual Card Number)?

How does one use Airtel Money MasterCard (virtual card)?

How does one Get Details of Airtel Money MasterCard (Virtual Card Number)?

How does one Delete of Airtel Money MasterCard (Virtual Card Number)?

What are the charges to acquire and use Airtel Money MasterCard (Virtual Card)?

How does a customer top up their Airtel Money MasterCard (Virtual Card) more value?

If a customer tries to make payment that is more than what is available in Airtel Money wallet balance.

For any assistance what can the customer do? (Escalation Matrix)

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service are:-

1.    Online Movies i.e Netflix

2.    E-Commerce sites i.e Aliexpress, Amazon, Alibaba, Ebay

3.    Pay for Apps & Games upgrades from Google Playstore and Apple Store Services

4.    Online Betting i.e 1X Bet, BetWinner etc

5.    Online Taxi Services Uber, Bolt, Lyft etc

6.    Eligibility

7.    Any Airtel Money customer with fully biometric registration.

8.    Getting the Card

9.    Customer needs to dial *150*60# and Choose 1 (Mastercard) > then 1 (Create Card) > Put Airtel

READ >> How to create Mpesa MasterCard For Online purchase- Jinsi ya kutengeneza mpesa mastercard

Money PIN to confirm.

·         A SMS will be sent on his number with a link taking the customer to his/her card details (Name,

·         Card Number, CVV and Expiry Date).

·         Card Usage

·         A customer will need to use the card details to make payments online in the use cases above.

·         Customer doesn’t need to top-up the virtual card as it is directly linked with same Airtel Money

·         balance/account.

·         For some cases, a customer will receive OTP SMS used to verify/authenticate a payment by

putting the 4 digits on pop-up window requiring the verification.

Applicable fees

·         Card Creation is FREE (will change to 2,000 – charged annually)

·         C2B charges are applicable for the every VCN transaction

·         Forex Mark-Up of 3% for payments in foreign currency (to be changed to 5%)

Restriction to use the service

·         Account will need to be active (not barred) with enough balance to make transactions

Any transaction will need to be within the normal daily limits