How to Change SASSA R350 Phone Number

How to Change SASSA R350 Phone Number IF You have lost a phone or with any Reasons which lead to change your phone number on sassa this article will guide to Successful changing your SASSA R350 Phone Number

How To Change SRD Phone Number Without Application ID?

1. Locate Your Nearest SASSA Service Point

An online search for “SASSA offices closest to me” or utilizing the branch locator tool on the official SASSA website (https://srd.sassa.gov.za/) can help you find the physical address of your nearest SASSA service center.

2. Visit the SASSA Office in Person

Since you don’t have an application ID, you’ll need to physically go to the SASSA office to request a change to the contact number associated with your grant.

3. Approach a SASSA Representative

Once you reach at the office, seek out a staff member and clearly communicate:

• That you are a current recipient of the SRD grant
• Your need to modify the phone number linked to your grant
• That you do not have or cannot recall your application ID

4. Present Your South African Identification Document

This will allow them to verify your identity. It can be either the small green ID book or the smart card, displaying your photograph, name, and 13-digit identification number.

5. Provide Your Current Contact Number

They will require the phone number that is presently associated with your SRD grant. This may be an old or inactive number that you no longer have access to.

6. Furnish Your New Contact Number

Ensure that this is a number you can readily access, as it will become the primary mode of communication between SASSA and yourself regarding your grant.

7. Complete a Change Request Form

The SASSA representative will likely provide you with a form to fill out, requiring you to provide:

• Your updated contact information, including the new phone number
• The reasons necessitating the change of number (e.g., lost or stolen phone, number disconnected)

8. Meticulously Review Your Information

Before submitting the form, carefully cross-check all the information you have provided to ensure there are no errors or inaccuracies, as even a single incorrect digit could lead to complications.

9. Allow for Processing Time

SASSA will handle updating their records with your new contact number. This process may take some time to complete.

10. Watch for Confirmation Notifications

You should receive a text message (SMS) on both your old and new phone numbers once the change has been successfully processed and implemented in their system.

Additional Tips:

• Keep a copy of your confirmation message or screenshot it for your records.
• If you encounter any difficulties during the process, you can contact Sassa on their toll-free number: 0800 601 011.
• Remember to update your

phone number with any other institutions that may need to contact you regarding your Srd Grant, such as your bank.

FAQ