How to APPLY for a smart ID online in South Africa

How to APPLY for a smart ID online in South Africa



How to APPLY for a smart ID online in South Africa A million South Africans will soon need to submit an online application for a smart ID. Following the illegal blocking of hundreds of thousands of ID numbers that it deemed to be false, the Department of Home Affairs (DHA) did this.

But let’s imagine you’re one of them, or your ID was stolen or cloned, and you now need to submit an online application for a smart ID. What services do you provide and what does it cost? All of our responses are provided below.

The DHA released South Africa’s Smart ID card in 2013, taking the place of the infamous “green mamba” ID booklet. According to the DHA, those who are still using the obsolete green mambas will actually need to apply for a smart ID online by the end of 2023 because the booklets would be phased out the next year.

You must be a South African citizen and be 16 years of age or older to apply for a smart ID online. To prove your identity, you will need to present your old green ID booklet, a driver’s license, or a passport. In some cases, if you were born abroad, a passport or foreign identification card issued by the nation where you were born will be acceptable.


The following documents must be submitted when you apply for a smart ID online in South Africa (if you have them). This prevents identity cloning by preventing the use of maliciously outdated identification documents:

  • Green ID booklet.
  • Ezoic.
  • Birth certificate for new applicant.
  • Travel or ID documents from the old Transkei, Bophutatswana, Venda, or Ciskei homelands.
  • Documentation verifying a legal guardian in case of adoption.
  • Your parents’ IDs.
  • Your parent’s death certificates for any or all deceased parents.
  • Proof of address (eg. a utility bill with your name and address on it).
  • Permanent resident certificate for those born elsewhere.
  • Sworn and signed police affidavit and police case number if you lost or had your ID document stolen.
  • Any 16-year-old first-time applicants can apply for a smart ID online for FREE.
  • The cost to apply for a smart ID online is R140 if you are old than 16-years of age, are replacing your green mamba ID, or replacing a lost/stolen Smart ID card.

How to APPLY for a smart ID online in South Africa

Step 1: Register on the Department of Home Affairs website

To begin the Smart ID application process, access the official Department of Home Affairs website. If you don’t already have an account, register by providing your personal details and creating a secure login.

Step 2: Complete the Smart ID online application form

Once registered, log in to your account and navigate to the Smart ID online application section. Fill in the required information accurately, including your personal details, address, and contact information. Verify all details before proceeding.

Step 3: Schedule an appointment

After completing the application form, you’ll need to schedule an appointment at a participating bank such as Ned Bank. The website provides a list of authorized banks where you can complete the process. Choose a convenient date and time for your visit.

Step 4: Pay the Smart ID online application fee

Pay the required application fee online using the provided payment methods. Ensure that you keep the payment receipt as proof of payment.

Step 5: Visit the bank branch

On the scheduled date, visit the selected bank branch to finalize your application. Bring along the necessary documents, including your proof of payment, identity documents, and any additional documents requested during the online application process.

Step 6: Capture biometrics

At the bank, your biometric data, including fingerprints and a photograph, will be captured for the Smart ID card. This step is crucial for identity verification.

Step 7: Application processing

Once your biometric data is captured, the bank will forward your application to the Department of Home Affairs for processing. This step involves verifying the information provided and producing your Smart ID card.

Step 8: Collecting your Smart ID

After a period of processing, you will receive a notification indicating that your Smart ID is ready for collection. Return to the bank branch where you submitted your application to collect your card. Remember to bring the necessary identification documents for verification.

Wrap UP

South Africa’s online digital identification application process streamlines the card application process. You can traverse the procedure quickly and conveniently by following these eight stages, which range from registering on the Department of Home Affairs website to picking up your card.