How to Check If Your UIF Has Been Paid Out UIF stands for Unemployment Insurance Fund. It provides short-term relief to workers when they become unemployed or are unable to work because of maternity, adoption leave, or illness. It also provides relief to the dependents of a deceased contributor.
How to Check UIF Status Online
Previously, going to a Department of Labour office was the only option for checking your UIF status, but now it can be done online which makes the process easier. Here’s how to check your UIF status online in a few 7 simple steps:

- Seeking Employment and Labour information online? Here’s what you need to do: Go to the official site of the Division of Employment and Labor www.labour.gov.za as the first step towards achieving the task.
- Click on ‘Online Services’: When on the site, the next click will be on the ‘Online Services’ submenu found on the top of the ad’s page.
- Choose ‘UIF’: From the provided options for online services click ‘UIF’ and hit that.
- Hit ‘UIF Online’: On the next page will available UIF services. In order to proceed press ‘UIF Online’.
- Fill in your credentials: At this point you will be asked to fill in ID number and additional information including your full name and whose contacts are provided.
- Look up your UIF availability: Once you have been prompted and completed the necessary details, you will be able to assess their UIF availability which will indicate the value of the last deposited in the fetched account and the balance left in the account.
- Examine your payment history: Also, you will be able to access your payment history wherein all the payment processed for you by the UIF will be located.
How Can You Check UIF Payment Through SMS or Phone?
You can also contact the UIF call centre.
UIF Contact Details
- UIF Call Centre: 0800 030 007
- Department of Labour: 012 337 1680
Be ready with:
- Your South African ID number
- UIF reference number
- Personal details
Can You Check UIF Payment Using WhatsApp?
Currently, UIF mainly uses the uFiling system and labour centres for claim tracking. However, some labour-related services may provide updates through government communication channels.
Frequently Asked Questions (FAQs)
How do I know if my UIF payment has been approved?
You can log into the UIF uFiling portal and check your claim status. If it says “Approved” or “Payment Processed,” your claim was approved.
How long does UIF payment take after approval?
Most UIF payments reflect within 2 to 5 business days after payment processing, although delays can happen.
Can I check UIF payment status without uFiling?
Yes, you can contact the UIF call centre or visit a labour centre for assistance.
What does “Payment Processed” mean on UIF?
It means the UIF has already sent the money for payment to your bank account.
Why is my UIF payment delayed?
Common reasons include incorrect bank details, employer issues, missing documents, or system backlogs.
Can UIF pay into someone else’s bank account?
No, UIF usually requires the bank account to belong to the claimant.
How do I update banking details on UIF?
You can update your banking information through the UIF uFiling portal or at a labour centre.
Can I receive UIF payments on weekends?
Most bank payments are processed on business days, though reflection times depend on your bank.
What should I do if UIF says paid but no money reflects?
Verify your bank details and contact UIF if the payment does not appear after several business days.
Can I track UIF payments on my phone?
Yes, you can use your mobile browser to access the UIF uFiling portal.
Does UIF send SMS notifications for payments?
In many cases, UIF may send SMS or email updates regarding your claim.
What documents are needed to follow up on UIF payment?
You may need your ID, UIF reference number, proof of banking, and employment documents.
Can employer mistakes delay UIF payment?
Yes, incorrect employer declarations often cause delays.
How can I contact UIF?
You can call the UIF hotline or visit the nearest labour centre.
What happens if my UIF claim is rejected?
You may need to correct missing information or submit additional documents before reapplying.
Can I check UIF status using my ID number?
Yes, your ID number is usually linked to your UIF claim profile.
Is the UIF uFiling portal free to use?
Yes, the official UIF uFiling service is free.
Can maternity UIF payments also be tracked online?
Yes, maternity UIF claims can also be monitored through uFiling.
How often should I check my UIF status?
Checking once or twice a week is usually enough while your claim is being processed.
What is the official UIF website?
The official portal is the UIF uFiling website managed by the Department of Employment and Labour.


