How To Submit UIF my Payment Continuation Request Continuation of Benefits means the Company’s obligation, triggered by the same events applicable to the Severance Payment, to provide continued: (1) health insurance benefits, as in effect at the time of the termination, including any medical, dental, vision or other health-related benefits; and (2) life insurance
How To Submit A Payment Continuation Request
Using UIF USSD (134843#)
The UIF USSD code simplifies the process of submitting a payment continuation request. Here are the steps to follow:
Step 1: Dial 134843# and select option ‘4’.
Step 2: Enter your ID number.
Step 3: Indicate if you have a PIN or select “forgot pin” if you don’t have one.
Step 4: Enter your PIN.
Step 5: Select your benefit type.
Step 6: Confirm your employment status.
Step 7: Indicate if you have returned to work.
Step 8: Enter any additional required information and submit.
Using The UIF Mobile Application
For those who prefer a mobile app experience, the UIF offers a dedicated mobile app, available on both the App Store and Google Play.
Here’s how to submit your payment continuation request via the app:
Step 1: Open the app and select “payment continuation.”
Step 2: Enter your login details and select “submit.”
Step 3: Choose the appropriate benefit type.
Step 4: Answer all the necessary questions.
Step 5: Submit your request.
The UIF mobile app, like the USSD code, allows clients to enjoy self-service functionality at any time and from anywhere, making it even more convenient to manage their UIF-related requests.
Frequently Asked Questions (FAQs)
What is UIF payment continuation request?
It is a confirmation that you are still eligible to receive UIF payments.
Who needs to submit continuation requests?
People receiving ongoing UIF benefits.
How often must I submit it?
Usually monthly or as requested by UIF.
Where do I submit UIF continuation?
On the official uFiling website.
What happens if I don’t submit?
Your UIF payments may stop.
Can I submit continuation on my phone?
Yes, through mobile browser.
Why is my UIF continuation not working?
It may be due to system issues or missing claim updates.
Who manages UIF payments?
The Unemployment Insurance Fund in South Africa.
Do I need documents for continuation?
Sometimes UIF may request updated documents.
Can UIF stop payments?
Yes, if continuation is not submitted or eligibility changes.


