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Job Vacancies at World Vision Tanzania February 2023

World Vision Tanzania (WVT) (wvi.org/tanzania) started in 1981 and currently works with the Government of Tanzania as a strategic partner to deliver services in 16 regions of Kilimanjaro, Manyara, Arusha, Tanga, Morogoro, Dar es Salaam, Dodoma, Singida, Shinyanga, Simiyu, Tabora Kigoma, Kagera, Iringa, Lindi and Mtwara. WVT continues to have it operations in areas displaying high levels of vulnerability.

Table of Contents

By 2025, WVT aims to contribute to the improved and sustainable wellbeing of 3.2 million children directly including the most vulnerable in Tanzania. This will be achieved through the following objectives: (i) Increase in children who are well nourished; (ii) Increase in primary school children who can read; (iii) Children report an increased awareness of God’s love and (iv) Increase in girls and boys protected from violence.

Job Tittle: Driver (2)

Key Responsibilities:

MAJOR RESPONSIBILITIES

To drive all WVT Project vehicles as planned.

End Results

The safe arrival of passengers and goods
Timely arrival at the destination
The safe arrival of the vehicle
Safe drive to avoid causing accidents to other road users

Ensure that the general state of the vehicle has been regularly & timely checked (before and after use).

End Results

The vehicle is timely serviced
Well maintained vehicle
Well cleaned vehicle
Ensure the vehicle is always in good usable condition. The vehicle will be in roadworthy condition

Clerical services provision

End Results

Timely support to all project staff as legally planned
Support smooth and quick dispatch and delivery of documents between WVT and other stakeholders.
Timely delivery of payloads

Maintain Log Books

End Results

- All mileage recorded should be those legally authorized
- Mileage recording to the log book whenever refueling the vehicle

- There will be a proper recording of mileage covered against fuel consumed

There will be a proper recording of mileage for normal service

Ensure all required documents to the vehicle are valid and safely kept, including insurance, road safety stickers, availability of tool kit, triangles, reflectors, fire extinguisher & first Aid Kit.

End Results

Timely replacement of vehicle-identified kits on their expiry (including first aid, fire extinguisher, etc)
There will be proper adherence to road traffic rules

Ensure all visitors sign the child protection forms as soon as they are picked up.

End Results

Explain the purpose of signing the child protection form to visitors before they sign
The timely signing of child protection forms for visitors on arrival

To ensure that the vehicle is not overloaded either by people or luggage

End Results

To increase the life span of the tires
Adherence to the traffic rules and regulations

Report any adverse observation of a vehicle to the Senior Transport Officer

End Results

The vehicle will be in roadworthy condition
To reduce the risk of accidents

Remind/advise the Senior Transport Officer on matters about services and repairs of vehicles

End Results

Adherence to the Planned Preventive Maintenance
The vehicles will be in roadworthy condition

Ensure that the vehicles are serviced as per the Planned Preventive Maintenance.

End Results

There will be safe arrival of both passengers and goods
The vehicle will be in roadworthy condition always
The lifespan of the vehicle will be increased

Adhere to WVT’s Vehicle Policy all the time

End Results

- There will be no picking up people in the vehicle who are not authorized referring to the policy of the organization
- There will be timely parking and allowed departure time of the WVT Project Vehicles unless legal permission is granted

There will be no overspeeding and therefore the reduction in accidents

Other duties as assigned by the employer

End Results

There will be smooth support on any other legal activities assigned to drivers

KNOWLEDGE/ QUALIFICATIONS FOR THE ROLE

Required Professional Experience

At least three years of experience as a driver
Safe driving record
Must be well acquainted with basic knowledge of vehicle parts and be able to diagnose vehicle-related faults in the first place.
Long-distance driving experience
Good oral communication ability.
Polite, easy-going, and able to work with various people and cultures.
Ability to work after normal working hours to transport staff/consultants to the airport and other locations.
Strong language capability in both Kiswahili and English.
Must be honest and demonstrate the highest degree of integrity.
Ability to write a work-related report.

The required license, registration, and certification

Valid class C (C1, C2, C3) driving license
Form Four with NIT Advanced Driving Certificate or VETA Advanced Driving Certificate

Travel and Work Environment Requirement

Work environment: Office-based with regular travel to the field
Travel: Domestic travel is required.

Physical Requirements

Physical and Mentality Fit

Language Requirements

Ability to communicate in English and good command of Kiswahili
A good relationship with other staff

KEY WORKING RELATIONSHIP; Contact (within WV or outside WV)

Reason for contact

Support service staff and Project staff

APPLICATION INSTRUCTIONS: CLICK HERE TO APPLY

Job Tittle: Complain Help Desk Assistant ( 4 Positions)

Key Responsibilities:

MAJOR RESPONSIBILITIES;

Accountability (Information Provision, Community Engagement/Consultation, Community Participation, Complaints, Feedback & Response Mechanism)-Beneficiaries oriented (50%)

Receives, records/documents and respond to all complaints mainly channeled via help desks and other channels (Feedback meeting, referral system, consultations etc) that are related to World Vision programs, commitments, or conduct, this can include Food, GBV, security, Peacebuilding & Child protection related issues.
Engage in daily pre-address speech/Pre-distribution meetings where key updates/information are being passed/communicated to beneficiaries.
Liaising: making a link between the beneficiary and the Distribution/Nutrition team at GFD and SFP respectively.
Ensuring that, all complaints and feedback that are not food aid or cash aid shall be referred to the relevant sectors/organization.
Provide a receipt to beneficiaries (refugees) for all complaints and feedback received.
Information dissemination: Participate in Providing information to beneficiaries on project activities (i.e. Nutrition/distribution program), about World Vision, and how to make a complaint.
Confirm beneficiary selection criteria (verification) and other program information provided by World Vision.
Pass non-sensitive feedback and complaints about World Vision’s activities to the WV staff on site (distribution staff on daily).
Collect complaints on sensitive issues related to World Vision’s program into a secure complaints box. World Vision will then investigate and follow up on complaints and feedback.
Provide information on other programs being executed by other organizations and services that exist in the area/Camp.
Supervising all CRM Committee members ie. Help Desk Committee members
Ensuring the help desk operates not only during distribution but also during pre and posts distribution.
Ensuring that notes/information boards is in place and information is updated and posted timely.
Take part in the training of committee members (FAC and CHD) and other stakeholders.

End Results

Functional Project Accountability System at field Level through; –

Timely receipt, records, and response to Beneficiaries’ feedback.
Flourished relationship between Staff and beneficiaries
Timely referral of non-food complaints/feedback to respective sector leads/agencies.
Informed communities about our programming (As per different studies/surveys held by the project and WFP).
Outstanding adherence to the Code of conduct by distribution staff.
Improved Litigation operation as a result of regular training for CHD and CRM committee members.

Accountability (Work-related) (30%)

Ensuring timely response to Complaints
Writing referrals: Channelling food un-related complaints to other agencies timely (within 24 working hours)
With collaboration with AME personnel periodically identify how the community would like/prefer to complain.
Ensuring and maintaining the confidentiality of all complaints received as well feedback issued to beneficiaries.
Ensuring availability of help desk banners during operation/distribution.
Treating beneficiaries and agency staff with fairness and equity, transparency, and a respectful manner at all times when working at the Help Desk.
Engaging the community in an appropriate and respectful manner, never raising false expectations.
Observing the Humanitarian code of conduct (i.e Do no Harm) and operating procedures.

End Results

100 proportion of complaints were responded to before distribution came to an end.
100% of referrals are processed on time.
Functional complaints/feedback channels as preferred by the community.
100% confidentiality maintained.
Displayed Visibility (banners) all the time during the operations.
100% adherence to the Help Desk Standard Operating Procedures.
Humanitarian code of Conduct Observed at 100%.

Reporting and Documentation. (15%)

Preparing and submitting CRM weekly or monthly Progress reports.
Prepare and reconcile cycle manual redemption report with Distribution Center Supervisors prior to submission to WFP.
Recording data into a paper-based format and filling data into the ODK platform daily during distribution.
Document every pre-distribution speech/meeting minute on a circle basis and ensure signed by both community and project representatives. Also, document every piece of information shared with communities.

End Results

Timely Submitted Reports
Reconciled Manual redemption report submitted to WFP
Presence of synchronized CRM data into ODK platform software two days after cycle accomplishment.
Documented minutes as evidence of what was communicated and signed by key participants i.e. project v/s Community side).

Other Duties: (5%)

Attend inter-agency help desks as assigned by his/her supervisor.
Representing the organization into camp level meetings and sharing feedback promptly (24 hours)
Participate in assessment exercises such as Beneficiary service satisfaction and Post Distribution monitoring (PDM).
To perform any other related duties as assigned by his/her designee.

End Results

100% project representation in Inter-agency Help Desks and camp-level coordination meetings.

KNOWLEDGE/ QUALIFICATIONS FOR THE ROLE

Required Professional Experience

Knowledge of Database Management Tools (ODK software). MS Access, Ms Excel and SPSS.
At least 2 years experience in working with International NGOs with a relevant community focus
Demonstrated ability to work effectively with beneficiary communities, Government, and other stakeholders at the camp level
Experience in training and community consultation is highly desired.
Experience in facilitating focus group discussions with local communities and reporting.
Commitment to and understanding of international humanitarian standards, especially the Red Cross and Red Crescent Code of Conduct, Sphere, and the Humanitarian Accountability Partnership (HAP) Standard;
Ability to work in a cross-cultural context with people of various backgrounds;
Willingness to participate in chapel and group devotions; and Commitment to WV Core Values and Mission Statement

Required Education, training, license, registration, and certification

University Degree in Human resource, sociology, political science, business administration, or international development from a recognized University

Preferred Knowledge and Qualifications

Understanding the Android mobile platform is desirable.
Previous exposure to mobile hardware technologies is desirable.
Comfortable with learning the new software systems and running rudimentary system upgrades including compiling new software release
Experience in Humanitarian operations or disaster response.

APPLICATION INSTRUCTIONS: CLICK HERE TO APPLY

Job Tittle: Security Officer

Key Responsibilities:

MAJOR RESPONSIBILITIES:

Plan and coordinate security prior and during food distribution
Conduct security awareness to staff and affiliated
Supervise performance of the contracted security services provider
Ensure functionality of security equipment
Investigate and report security incidents timely
Prepare periodical security reports and ensure timely sharing
Provide security brief to visitors
Represent WVT in security forums and ensure effective with other security stakeholders in the camp

END RESULTS

Well planned and coordinated security
Improved knowledge among Staff on security aspects
Effective networking and agency well represented
Good performance by Contracted Vendor
Proper functionality of security equipment
Incidents are investigated properly and reported timely
Reports compiled and shared timely
Visitors briefed accordingly

KNOWLEDGE/QUALIFICATIONS FOR THE ROLE

Required Professional Experience

At least 5 years’ experience in a proven security field public or private institution
Experience in humanitarian is an added value
Has strong relating and networking skills
First aid qualified

Required Education, training, license, registration, and certification

Degree in law, military or social science from a recognized institution
No previous criminal records

Physical Requirements

Should be physically fit

Language Requirements

English and Swahili

KEY WORKING RELATIONS

Police
MoHA

DECISION MAKING

Timely and concrete decision making

CORE COMPETENCIES

Be Safe and Resilient
Deliver Results
Build Relationships
Be Accountable
Learn and Develop
Improve and Innovate
Partner and Collaborate
Embrace Change

APPLICATION INSTRUCTIONS: CLICK HERE TO APPLY

Job Tittle: Assistant Security Officer

Key Responsibilities:

MAJOR RESPONSIBILITIES

Plan and coordinate security prior to and during food distribution
Conduct security awareness to staff and affiliated
Represent WVT in security forums and ensure effective with other security stakeholders in the camp
Supervise the performance of the contracted security services provider
Ensure functionality of security equipment
Investigate and report security incidents timely
Prepare periodical security reports and ensure timely sharing
Provide security brief to visitors

END RESULTS

Well-planned and coordinated security
Improved knowledge among Staff on security aspects
Effective networking and agency well represented
Good performance by Contracted Vendor
Proper functionality of security equipment
Incidents are investigated properly and reported timely
Reports compiled and shared timely
Visitors briefed accordingly

KNOWLEDGE/ QUALIFICATIONS FOR THE ROLE

Required Professional Experience

At least 5 years experience in a proven security field public or private institution
Experience in humanitarian is an added value
Has strong relating and networking skills
First aid qualified

Required Education, Training, License, Registration, and Certification

Degree in law, military or social science from a recognized institution
No previous criminal records

Physical Requirements

Should be physically fit

Language Requirements

English and Swahili

KEY WORKING RELATIONSHIPS

Police
MoHA

DECISION MAKING

Timely and concrete decision making

APPLICATION INSTRUCTIONS: CLICK HERE TO APPLY

Job Tittle: Senior Commodities Officer

Key Responsibilities:

MAJOR RESPONSIBILITIES

Activity

Ensure that food commodities are handled as per food handling standards and policies at both Extended Delivery Points and Final Distribution Points
Ensure excellent performance for all GFD, SFP, and Kitchen garden interventions for the Nduta camp
Develop a food distribution plan and ensure that it is shared with relevant stakeholders timely
Ensure that the right entitlement is provided to beneficiaries
Ensure effective networking with key stakeholders as well as proper attendance to camp meetings /forums accordingly
Compile quality periodical reports and share timely
Ensure proper management of organization resources assigned to camp activities
Provide supportive supervision to food handling staff

End Results

Standards adhered to and losses mitigated
Program Performance at an acceptable level
Quality reports are produced and shared timely
Efficiency stands at >90%
A healthy relationship with partners
Quality reports compiled and submitted
Resources well managed
Performance excellence

KNOWLEDGE/ QUALIFICATIONS FOR THE ROLE

Required Professional Experience

Three years experience in working with humanitarian operations,
Experience in a managerial position
Experience in handling commodities management
Experience in handling staff issues
Training in commodities management, response training, human resources management, and management.

Required Education, training, license, registration, and certification

Degree in Accountant, Procurement, Community Economy Development
Master Qualification is the added advantage

APPLICATION INSTRUCTIONS: CLICK HERE TO APPLY

Job tittle: Business Development officer (Local Resource Mobilization)

Key Responsibilities:

MAJOR RESPONSIBILITIES

Support WVT to develop and diversify Local resource Mobilization. (40%)

Implement WVT Local Resource Mobilization Strategy that includes securing new, diverse, and additional resources for WVT in order to respond to WVT’s funding needs.
Conduct and develop a funding needs assessment for WVT.
Conducting research on potential local donors/partners such as trusts, foundations, companies, and high-net-worth individuals. This includes proactively identifying funding opportunities, as soon as or ideally before they become public knowledge and constantly scanning the horizon, networking and soliciting donor intelligence, and sharing information on donor profiles (policies, preferences, geographical focus).
Draft appealing proposals and concepts when needed to diverse sources, including local development partners, corporate, government philanthropists, and foundations.
Produce Local Resource Mobilization Plans as per stipulated periods and requirements. Includes close working relations with the Finance team in the development of appropriate investment required.
Identify funding opportunities from local donors including individuals, Private companies, corporate companies, government, foundations, and local agencies.
Strategically positioning WVT as a trusted brand to partners through intervention by using multi-media channels, national television, radio, newspapers, and online platform.
Ensure effective communication and act as the WVT’s focal point for resource mobilization and sustainability activities.
Work with Partnership and compliance managers to conduct Due diligence screening for recommended local donors to avoid accepting resources from unethical local companies, individuals, and corporate companies that engage in activities at odds with WVT organization values and mission.

END RESULTS

Increase of funding from different Local donor

Coordinate Local fundraising process and develop new ideas to attract local donors: (20%)

Developing, managing, and updating local donors of WVT databases to record their contacts and preference information; Maintaining a network of corporate contacts and effectively managing and maximizing these relationships.
Develop and Strengthen Partnerships for Joint Proposal Writing, especially with credible organizations in the country. Includes registering with relevant local fund-raising associations.
Working with the communication team to organize resource mobilization events, for example, Walk or run for water events.
Build staff capacity on local resource mobilization at all levels, including the development of tools and skills to aid staff in local resource mobilization. This will also include, internally building a case for Local Resource Mobilization by sensitizing staff on the proposition for mobilizing resources locally.
Maintain relations with donors and ensure they are consistently and timely informed on important operational Issues. This includes effective communication with the donor’s focal person and being WVT’s focal person for local resource mobilization and sustainability activities.
Map and engage strategic local partners in WVT area of competence.
Strengthening the WVT brand locally as a key enabler of local resource development
Acquire and maintain a pool of loyal donors for sustained program support
Ensure the growth amount of resources raised locally for effective program implementation
Working closely with the communication department to Increased WVT brand awareness locally, Increased the number of loyal donors (individuals and institutions), and Increased resources raised locally.
Working closely with the communication team to establish a vibrant media platform where WVT will showcase the essential work to local partners which will help WVT to raise resources.
Conducting assessment for the local fundraising to identify local opportunities.
Organizing the meeting with a priority of Local fund-raising context

End Results

Funding opportunities from local donors will be identified and raised.

Strategic communication, Engagement with stakeholders and Local Donors (20%)

Lead and manage fundraising communications campaigns, including the development of campaign plans.
Working close with the communication department to develop and implement the digital marketing strategy and communication plan for improved media visibility.
Production and delivery of collateral, campaign rollout, donation processing, reporting and donor care.
Oversee the development of a rich content library including but not limited to factsheets, videos, and personal. stories, statistics, infographics, images, and other materials for use in both online and offline collateral.
Develop, implement and drive organization-wide digital strategy, including the development of KPIs for Digital Marketing.
communications, social media, and website.
Lead development of channel strategies for communications via, website, social media and other digital channels.
Work with colleagues to develop strong integration between fundraising communications and relationship-based fundraising strategies.
Keep abreast of best practice developments in fundraising including researching and activating emerging channels, and active engagement of online media and influencers.
Ensure branding, brand guidelines and consistent tone and messaging are embedded throughout WVT marketing activities and external communications, to continue building national brand awareness.
Work with communication on designing, development and delivery of digital communications, including but not limited to the WVT website, digital communications (e-newsletters), and social media platforms
Develop and implement coordinated social media strategy and align messaging, content and tone with broader WVT key messages and media activity.
Deepen engagement with stakeholders and drive website traffic from social media, including but not limited to: Facebook, Twitter, LinkedIn, and Vimeo
Identify influencers and new followers across social media channels and develop appropriate engagement strategies to leverage audience reach.
Work with the communication team to develop digital marketing activities and budget to maximize performance and ROI including Google Adwords, Google Grants, and other Social media advertising such as Facebook, LinkedIn, and YouTube
Coordinate the content creation, strategy, analysis, and reporting of the content produced and contribute to the creation of marketing & fundraising materials, brochures & publications.

End Results

WVT visibility and relationship with donors and stakeholders.

Prepare formal and informal reports for Local Donors’ activities and share them with management:(20%)

Provide reports and updates on fundraising activities and results to the management.
Manage the processes of donation, receipting, communication updates and responding to donors in a timely manner.
Keep and maintain records in the database and develop mechanisms to enable local grant tracking
Manage local grant acquittal and reporting for all funds received from different channels.
compliance with grant reporting requirements
Work closely with the Finance team to prepare acquittal reporting

End Results

The performance report will be produced and submitted to donors as well as Management.

KNOWLEDGE/ QUALIFICATIONS FOR THE ROLE

Required Professional Experience

Minimum 2 years of demonstrated experience in private sector engagement and developing fund-raising strategy
Experience in working with different media houses and social media engagement.
Resource mobilization, understanding of the development sector, and grants management.
A proven track record of fundraising from major donors, corporations and foundations.
At least 2 years experience in NGO Sector.
Proven competence in written and spoken English, Good writing and editorial skills.
Proven skills in developing and writing successful funding proposals
Have high energy, the confident presenter who is able to engage people and get them to commit
Funding/and or to partnering with WVT.
Strong organizational and time management skills. Also, very strong networking skills and excellent
Interpersonal relationship skills.

Required Education, training, license, registration, and certification

Bachelor’s degree in Social Science, Communication, Marketing, Public Relations, Journalism, Business Administration, or a related field will be regarded.
Demonstrated success in developing and implementing online and offline fundraising/marketing campaigns.

Preferred Knowledge and Qualifications

Excellent communication and presentation skills in English
Excellent presentation skills
Excellent coordination and planning skills
Report writing skills: Ability to write complex reports
Demonstrate high levels of integrity
Strong analytical and problem-solving skills
Excellent team player with minimum supervision
Basic understanding of advocacy approaches and advocacy issues at local, national and international levels.
Significant experience in working with government officials, the private sector, and local donors
Ability to work on tight deadlines
Strong commitment to WV Values, Mission and Vision.

Travel and/or Work Environment Requirement

Complete Travel and/or Work Environment statements if applicable.

On call 20%. An office-based environment with frequent travel to the field and National Office in Arusha. Furthermore, the position requires the ability and willingness to travel domestically

Physical Requirements

Ability to inspire across a wide range of audiences and to communicate effectively.
Highly effective people management skills.
Working knowledge of programs/projects cycle management.
Ability to maintain effective working relationships with all staff and other key partners. Demonstrate leadership and team-building ability.
Ability to teach others.
Good planning and organizational skills

Language Requirements