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Client Liaison (Mandarin speaking) (SA)
Location: Sandton, South Africa Department: Road Freight
Type: Full Time
Min. Experience: Executive
We are looking for someone who can act as Client Liaison with our Mandarin speaking clients in South Africa and in China.
Compensation: Medical aid | Incentive scheme + base salary
Hours: Monday to Friday plus alternate Saturday mornings
1. Essential Skills:
- Proactive, resourceful and hands-on with good initiative
- Clear communication skills ensuring flow of clear, timely and candid information
- Person of high integrity - able to demonstrate trustworthiness
- Independent worker – able to work well with minimal supervision
- Strong people management skills – ensure deliverables required by others to complete tasks are provided
- Computer literacy to effectively operate and manipulate online management systems.
- Experience in Logistics industry (preferable)
- Position entails ad hoc travel across South & East Africa.
- Mandarin speaking
2. Accountabilities & Responsibility Areas
- Communicating with Clients and Project Controllers
- Understanding client needs and problems and providing solutions using Alistair Group current and potential resources
- Regularly visiting clients to speak with customers face-to-face
- Identifying new projects and strategic areas in which we should invest
- Inputting in the long term Group strategy and development
- Enhancing customer experience with clear communication and innovative solutions
- Assist with building the most knowledgeable and effective business development team in the region
- Demonstrating a rational awareness of pricing and quote accordingly
- Making loading plan and tenders according to client’s requirement
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