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Manager Regulatory & Commercial Support
Posting Country: South Africa
Full Time / Part Time: Full Time
Contract Type: Permanent
Joining Vodacom is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us.
Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. We support our people to give something back to the causes that mean the most to them through helping them give time and money to the charities they love.
And what’s it like to work here? We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, opportunities to help you grow and progress throughout your career and a choice of benefits to suit your lifestyle
Role Purpose
To assist the Executive Head of Risk and Compliance with the implementation enhancing and maintaining the regulatory controls within the financial services division as it specifically relates to insurance, payments, lending and investment products and services. To ensure that there is proper oversight and management of outsourced partnerships.
Your responsibilities will include:
- Interfacing with, monitoring and advising on pending, anticipated and new legislation and bills that impact on the business.
- Preparing business impact assessments and training to the relevant business teams to ensure readiness to comply with new laws.
- Ensuring compliance with current regulatory environment, internal policies and relevant contractual agreements in accordance with an internal compliance plan.
- Sourcing and providing reference materials and doing relevant legal research and providing legal opinions and advice regarding interpretation of laws vis-a-vis the company’s operations, from time to time.
- Develop appropriate Terms and Conditions and Contract for New Products as may be launched from time to time.
- Preparation/vetting and execution of legal documents [customer and supplier contracts and other types of commercial agreements] in conjunction with the Vodacom Group Legal division.
- Ensure timely renegotiation and renewal of customer contracts prior to expiry as well as engaging with the outsourced service providers to provide oversight and assess levels of risk and compliance. Recommend areas of improvement and identify action items to be put in place to rectify areas of non-compliance.
- Coordinate engagement and Interface with industry regulators to ensure that the Company’s licenses and other statutory obligations are up to date, following up and ensuring that any requests or pending applications of the Company receive attention to conclusion.
- Any other duties as may be assigned by the EHoD: Regulatory, Risk and Compliance from time to time.
- Stakeholder management
- Analyse complaints (internal and external) for trends and report’s findings to relevant stakeholders.
- Liaise with External Regulatory Stakeholders ie. Various Ombuds, NCR etc.
- Engage with Internal (Project Support) and business stakeholders.
- Assist in the implementation of the compliance training and awareness program.
- Assist management to create a compliance culture and with embedding compliance principles, values and sound business practice into existing training mediums.
- Assist management to create new mediums of communication to enhance compliance awareness and knowledge within the company.
- Financial Services Lending regulation analysis and documentation
- Assists with the analysis and documentation of regulatory compliance requirements especially as it relates to credit lending opportunities.
- Develop risk management plans for relevant legislation and maintain a regulatory universe for lending.
- Assessing the risk of changes to Regulatory Environment.
- Identify and track changes to existing and new laws.
- Impact analysis across business processes and systems.
The ideal candidate for this role will have:
- Bachelor’s Degree is desirable and a Master’s degree will be an added advantage
- Minimum of 7 years’ experience in a legal and/or regulatory role,prefereably in a financial services company or a fintech.
- Specific experience in dealing with Insurance Regulators, Lending and Payments Association of South Africa (PASA).
Closing date for Applications: 11 June 2020 The base location for this role is,Vodacom Campus, Midrand
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.
Commitment from Vodacom
Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.
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