Social Media/Content Manager

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Job description

ATKASA is seeking a savvy social media specialists to manage and grow the online communities for a range of B2B and B2C brands.

Key responsibilities

• Create outstanding engaging content according to social media strategies
• Develop campaigns and social media content strategies
• Knowledge of all social media channels including but not limited to Facebook, Twitter, YouTube, Instagram, and LinkedIn
• Understanding of channel best practices and ability to apply them
• Manage communities and respond according to agreed intervals
• Ability to write and respond according to agreed brand voices
• Ability to report accurately and draw insights for future optimisation
• Keen understanding of SEO and optimised content
• Ability to immerse and understand clients’ brands quickly

Responsibilities

• Develop social media content plans monthly
• Create social media content strategies for the various brands you work on
• Be always on monitoring communities and responding timeously
• Manage communities throughout the day
• Ignite and close conversations
• Grow fan bases
• Conceptualise and manage social media competitions and giveaways
• Respond to comments and questions with immediacy
• Attend brand workshop discoveries and compile social media strategies
• Create annual content calendars
• Create weekly posting plans and attain internal and client approval
• Monitor all social media channels
• Engage with communities by diligently replying to messages and comments
• Monitor and measure the impact of content, analyse, review and provide feedback to client and head of content
• Read and understand content strategy document
• Follow international brand pages and competitors
• Assess and report back on insights or findings and adapt content when necessary
• Supply information on trends to clients and agency
• Attend relevant events
• Monitor, analyse, report and meet with a client
• Conduct regular research to stay on top of trends, tools and applications in the social space

Personal requirements

• Ability to work under pressure
• Superior ability to execute multiple tasks and programs under deadline pressure
• Exceptional attention to detail
• Strong interpersonal communication skills and presentation skills
• Experience and confidence in dealing with suppliers and clients
• High level of creativity, logic and problem-solving skills
• Willingness to learn, accept instructions, correction, and supervision 
• Willingness to work around the clock – being a community manager isn’t a nine to five job, it involves working some evenings and weekends, and responding to community members outside of work hours

Requirements

Experiential requirements:

• Bachelor’s degree in communications
• Working knowledge of SEO and social media
• Demonstrated proficiency with Microsoft Office products, blog hosting and other social media tools
• At least three or more years’ experience in social media or community management in at least five of the following channels:
  • Facebook
  • Twitter
  • YouTube
  • LinkedIn
  • Pinterest
  • Instagram
  • WordPress
  • Blogger

Posted on 26 May 09:37

Apply by email
Lauren Veale
[email protected]

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