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SARS eFiling – How to Upload & Submit supporting Documents

SARS eFiling – How to Upload & Submit supporting Documents The purpose of these articles is to further inform taxpayers about their rights and responsibilities under the tax laws that are overseen by the Commissioner of SARS. They offer broad assistance, are plainly stated, and may include step-by-step instructions that may not account for all situations. They typically do not address the unique circumstances of a taxpayer.

Table of Contents

Related Documents

ASPOA – Authority on Special Power of Attorney by Tax Practitioner – External Form

GEN-ELEC-11-G01 – Guide to Bulk and Additional Payments on eFiling – External Guide

GEN-ELEC-18-G01 – How to Register for eFiling and Manage Your User Profile – External Guide

SPPOA – Special Power of Attorney – External Form

TPPOA – Special Power of Attorney to Tax Practitioner – External Form

To upload supporting documents (relevant material), follow these steps:

Logon to eFiling
Select:
- Returns
- Returns History
- The applicable type of tax (e.g. ITR12, Employees Tax, etc.) – a list of all returns/declarations sent will be shown.
- The return/declaration for which you have been asked to send supporting documents (relevant material)
Click Open, on the far right, to open the workpage
On the work page scroll down and click the link under Supporting Documents

Select Browse
The system will show the window browser. Navigate to the correct file directory
Select the document(s) to be uploaded
The system shows the path directory and name of the file selected
If the information shown is right, click Upload
The uploaded documents will be shown on the work page. Click Submit to SARS to send the supporting documents (relevant material).

Top Tip: You can upload up to 20 files per session on eFiling today, without submitting the documents to SARS, and upload again tomorrow and then only submit when all your documents are uploaded. In other words, you can upload documents separately but don’t submit until you have uploaded all documents. However, once you click the submit button, you cannot submit additional documents, as the supporting document link will no longer be available after declaring that you have submitted all your supporting documents. A new link can only be open by the reissuing of another request for supporting documents, by the auditors or verifiers if they require more documents.
Remember the documents must meet certain standards.

VIDEO:SARS eFiling – How to Submit Documents

When uploading supporting documents to eFiling, I get an error message ‘the document can not be converted’?

This ‘conversion’ error happens only on IT3b or RAF documents. These are PDF documents issued by a bank or a fund. These documents are encrypted and password protected, but it’s not visible to you as the user.

That means if you open the document, it doesn’t prompt you for a password. However it’s still built into the document.

You should always print these documents, scan them and upload the scanned document to eFiling (not the original document).

When uploading supporting documents to eFiling I get a ‘timed out’ error. When I try again I get an error message, ‘Upload failed: a file with the same name has already been uploaded’?

Even if the document was not uploaded due to the ‘timed out’ error, the file name might have been recorded. Please change the file name and upload the document again.