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Relationship Manager Job at Exim Bank Tanzania December 2023

Relationship Manage at Exim Bank Tanzania

Table of Contents

Dar es Salaam

Exim Bank Tanzania

Exim Bank (Tanzania), is a commercial bank in Tanzania

REPORTING TO: Regional Manager – Dar Region

RESPONSIBLE FOR: Business Development/ Relationship portfolio management

DEPARTMENT: Corporate and Institutional Banking

REGION: Dar Es Salaam

HOURS OF WORK: 8am – 5pm Monday to Friday.

1. PURPOSE OF JOB:

The purpose of the role is to build and manage rapport with corporate clients so as to ensure optimum customer acquisition, retention and income generation from sales of all appropriate Assets, Liability and Cash management products of the bank
Best in Class’ Relationship Management with Corporate – ‘Strengthening bank’s brand in the Corporate arena
To generate Revenue Pools for the bank through Corporate sales, leading to fee based income & CASA – ‘contribution to the bottom line’
Ensuring delivery of industry-leading customer service, premier on boarding experience and advisory service to new and existing Corporate Customers

2. KEY RESPONSIBILITIES:

To manage the development of prudently priced assets, cost effective long term liability with reputable companies and organizations in order to ensure Bank’s maximum proﬁtability
To identify and develop a target pipeline and aggressively market for new proﬁtable status customers from the identiﬁed target sectors
Manage key customer relationships through regular contacts and visits by ensuring the effective call program is maintained on all assigned and prospect customers
Maintain high professional standards and strive to provide quality services and competitive pricing to clients
Cultivate good rapport with corporate clients and ensure, the bank becomes the choice for their Investment and banking
Continuously identify and exploit cross selling opportunities that embed the bank and its products with customer needs
Establish quality proﬁt earning customer relationship within the target market
Ensure compliance to Know Your Customer (KYC) and Anti Money laundering (AML) requirements in all dealings with existing and potential customers
Mentoring junior members of the team

3. RISK MANAGEMENT & OPERATIONAL CONTROL:

Maintain a high standard of operational control including adherence to Risk Management and Compliance guidelines
Keeping updated with Exim’s guidelines for its internal policies and procedures to mitigate ﬁnancial loss and fraud within the bank
Gathering information that is needed to prepare and assess credit applications in order to manage customer expectations
Identifying areas of improvement with internal processes in place
Report to Management/ Board the status of Business leads, customer complaints, pending issues in respect of the clients

4. INTERACTION WITH OTHERS:

Internal: Internal departments, branches and subsidiaries
External: Customers, industry professionals

5. OTHERS:

Good people management skills
Good written and spoken skills in English and Swahili
Strong credit analysis, documentation and relationship management skills
Ability to assess customer needs and develop products that suits their needs
Experience in structured trade ﬁnance, syndication and project ﬁnancing will be an added advantage
Posses in-depth understanding and knowledge of Corporate Banking Products
Proven sales experience in a client relationship role within corporate banking
Ability to work to deadlines with proven time management skills
Willingness to travel

6. FINANCIAL RESPONSIBILITIES:

Manage your resources effectively and within budget

7. INDEPENDENT DECISIONS:

Set challenging performance and business objectives
Work to your peoples’ strengths and instill in them the passion and commitment to deliver an exceptional service

8. QUALIFICATIONS:

Bachelor’s degree in business studies/economics/accounting or any other related

9. EXPERIENCE AND QUALITIES:

At least 5 years’ experience in the banking Industry and exposure to Retail Banking Business environment

Application deadline: 13th December 2023

How to Apply :

To apply, please send your CV along with all academic certificates to: [email protected] with the subject line: JOB APPLICATION: Relationship Manager

Deadline: 13th December, 2023.