Ajira Forum
Friday, March 31, 2023
  • Login
  • Home
  • Sports
  • Finance
  • Insurance
  • Travel Tips
  • Ajira Mpya
  • Contact us
No Result
View All Result
  • Home
  • Sports
  • Finance
  • Insurance
  • Travel Tips
  • Ajira Mpya
  • Contact us
No Result
View All Result
Ajira Forum
No Result
View All Result

Network Operation Centre (NOC) Analyst Job At CRDB Bank

3 Job Opportunities at CRDB Bank - Network Operation Centre (NOC) Analyst

by ajiraforum
0
Share on FacebookShare on Twitter

RELATED POSTS

Job Vacancies at ADP-Mbozi March 2023

Job Vacancies at Geita Gold Mining March 2023

 JIUNGE MAGROUP YETU YA WHATSAPP. BONYEZA HAPA

Network Operation Centre (NOC) Analyst– (3 Positions)

VACANCIES – DEPARTMENT OF ICT

BACKGROUND

CRDB Bank Plc is inviting applications from qualified and experienced candidates to fill the vacant positions existing in the Department of ICT.

The Bank seeks to recruit highly competent, self-motivated and professional individuals to fill the following positions:

Network Operation Centre (NOC) Analyst– (3 Positions)

Job Summary.

To ensure that services run efficiently without interruption and ensure timely service restoration from service incidents when service issues occur.

Key responsibilities:

  • Provide timely response to all incidents, outages and performance alerts. Categorize issues for escalation to appropriate technical teams and between ICT Department and stakeholders (internal and external) with respect to service performance and availability. This includes Branches, Business units, Aggregators, MNOs, third-parties, who are linked to the Bank’s payment systems among others.
  • Monitor Services, Applications, Servers and Network Communication link nodes, ATMs, POS on the monitoring tools and are monitored adequately.
  • Support multiple technical teams in 24 x 7 environment operational environments with high uptime requirements. Varied shift schedules may include day or evening/odd hours.
  • Maintain and meet the demand and respond in a timely manner to network and service anomalies and outages.
  • Working with flexibility in different shifts for the NOC operations and performance in an efficient and effective manner to ensure maximum possible service availability and performance.
  • Recognize, identify and prioritize incidents in accordance with customer business requirements, organizational policies and operational impact.
  • Monitor and Report daily, weekly and monthly critical system metrics including trends.
  • Work with internal and external technical and service teams to create and/or update knowledge base articles.
  • Provide timely response to all incidents, outages and performance alerts. Categorize issues for escalation to appropriate technical teams.
  • Collect and review performance reports for various systems, and report trends in hardware and application performance to assist senior technical personnel to predict future issues or outages.
  • Document all actions in accordance with standard company policies and procedures.
  • Perform basic systems testing and operational tasks (installation of patches, network connectivity testing, script execution, etc.)

Experience, Knowledge and Skills Requirements

  • Bachelor’s Degree in Computer Science, Information Technology or equivalent from an accredited institution.
  • Basic Microsoft and/or Cisco certifications (CCNA, MCITP, etc.) will be an added advantage.
  • Minimum of 2 years’ experience working in a banking IT environment.
  • Minimum of 3+ years of knowledge and understanding of ITIL processes.
  • Knowledge of ICT environment and broad experience using a variety of monitoring tools.Basic Knowledge of Banking/ Branch Operations.
  • Excellence in interpersonal, communication and team skills.
  • Strong rapport and relationship building skills.
  • Good level of business awareness and problem solving.Courtesy and customer focused attitude.

Remuneration:

CRDB BANK PLC offers competitive remuneration and benefits. Successful candidates will receive attractive and competitive packages commensurate with demands of the position.

Mode of Application & Closing Date

Interested candidates who meet the above criteria should submit an Application Letter accompanied with a detailed up to date CV with two work-related referees addressed to the below email with a clear​ subject of the position applied for not later than 30th​ March 2020. Hard copies will not be accepted.

APPLY TO career.career@crdbbank.com

 JIUNGE GROUP LETU LA TELEGRAM. BONYEZA HAPA

Tags: apiurlCRDB BANKNafasi za kazi
ShareTweetPin
ajiraforum

ajiraforum

Related Posts

Job Vacancies at ADP-Mbozi March 2023

Job Vacancies at ADP-Mbozi March 2023

Job Vacancies at Geita Gold Mining March 2023

Job Vacancies at Geita Gold Mining March 2023

Job Vacancies at NMB Bank March 2023

Job Vacancies at Platinum Credit Ltd Tanzania March 2023

Job Vacancies at Tanzania Library Services Board (TLSB) March 2023

Next Post
Logical Access Management (LAM) Analyst Job At CRDB Bank

Specialist; Card System Job At CRDB Bank

Logical Access Management (LAM) Analyst Job At CRDB Bank

Service Desk Analyst Job At CRDB Bank

Jiunge nasi Telegram

Darasa La Cake by Nory_cakes

Darasa la Cake By Nory Cakes

Recent Comments

  • Frednand Mathias luhanya on Job Vacancies at ADP-Mbozi March 2023
  • Abihud Mhoza on 67 Job Vacancies at TEMESA March 2023
  • YVONNE YUDA MAKEREGE on Job Vacancies at Tanzania Airport Authority (TAA) March 2023
  • Alex Theomistedius Mateleka on Job Vacancies at JWTZ Tanzania 2023
  • YVONNE YUDA MAKEREGE on Job Vacancies at Precision Air Tanzania March 2023

Promoted content

Recent Posts

  • Job Vacancies at ADP-Mbozi March 2023
  • Job Vacancies at Geita Gold Mining March 2023
  • Job Vacancies at NMB Bank March 2023
  • Job Vacancies at Platinum Credit Ltd Tanzania March 2023
  • Job Vacancies at Tanzania Library Services Board (TLSB) March 2023
  • Home
  • Sports
  • Finance
  • Insurance
  • Travel Tips
  • Ajira Mpya
  • Contact us

© 2020 Ajiraforum - Ajiraforum.com.

No Result
View All Result
  • Home
  • Sports
  • Finance
  • Insurance
  • Travel Tips
  • Ajira Mpya
  • Contact us

© 2020 Ajiraforum - Ajiraforum.com.

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In