Ajira Forum
Friday, June 9, 2023
  • Login
  • Home
  • Sports
  • Finance
  • Insurance
  • Travel Tips
  • Ajira Mpya
  • Contact us
No Result
View All Result
  • Home
  • Sports
  • Finance
  • Insurance
  • Travel Tips
  • Ajira Mpya
  • Contact us
No Result
View All Result
Ajira Forum
No Result
View All Result

CitiService Officer Job At Citi Bank

Job Opportunity at Citi Bank - CitiService Officer

by ajiraforum
0
Share on FacebookShare on Twitter

 JIUNGE MAGROUP YETU YA WHATSAPP. BONYEZA HAPA

CitiService OfficerΒ Β 

Citi is more than a global financial services company. It’s an engine for progress. Join us, and you’ll have the chance to get involved in progress in all its shapes and forms, right across the world. From the micro to the macro, from Australia to Zambia, the work we do has real positive impact. Wherever you are and whatever you do, progress starts here.

RELATED POSTS

Job Vacancies At Tanzania Broadcasting Corporation (TBC) 2023

Driving Jobs at Tazama Pipelines Limited June 2023

We’ve built a world famous, trusted brand over 200 years of continuously evolving financial services. And today, our influence continues to grow: with financial operations in 160 countries and 100 currencies. We have 200 million different clients, including some of the biggest names in the industries, sectors, businesses and governments that we serve every day. It all adds up to an exciting place to be for talented, ambitious people who want to build a truly remarkable career.

The Customer Service Representative 5 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.

Responsibilities:

  • Manage client inquiries, ensuring proper investigation and timely resolution that is compliant with departmental standards
  • Develop and maintain client portfolio through regular calls and face to face interaction, as needed
  • Provide clients with transactional and inquiry activity scorecards and host review calls with clients related to productivity and usage of self-service tools
  • Inform customer about problems (system failures, market issues) and provide regular resolution updates
  • Escalate customer feedback, processing delays and errors appropriately
  • Maintain knowledge of new market and regulatory requirements affecting client portfolio/base
  • Ensure adherence to all departmental standards and maintain control environment
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • 2-4 years of relevant experience
  • Experience in customer service and/or finance
  • Proficient in Microsoft Office
  • Proven critical thinking and crisis management skills used to problem solve and make decisions
  • Consistently provide attention to detail to ensure accuracy
  • Consistently demonstrate clear and concise written and verbal communication
  • Consistently deliver high-quality customer service with focus on building client relationship and achieving results

Education:

High school diploma or equivalent
β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”-

Grade :All Job Level – All Job FunctionsAll Job Level – All Job Functions – TZ

β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”

Time Type :

β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”

Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

CLICK HERE TO APPLY

 JIUNGE GROUP LETU LA TELEGRAM. BONYEZA HAPA

Tags: apiurlciti bankNafasi za kazi
ShareTweetPin
ajiraforum

ajiraforum

Related Posts

Job Vacancies At Tanzania Broadcasting Corporation (TBC) 2023

Job Vacancies At Tanzania Broadcasting Corporation (TBC) 2023

Driving Jobs at Tazama Pipelines Limited June 2023

Driving Jobs at Tazama Pipelines Limited June 2023

Job Vacancies at Bank Of Tanzania BOT June 2023

Job Vacancies at TLS (Tanganyika Law Society) June 2023

500 Job Vacancies TRA May 2023

Next Post
Scholarship At RB-Invest for Life Scholarship for One Young World in Germany 2020

Scholarship At RB-Invest for Life Scholarship for One Young World in Germany 2020

Journalist Fellowship at Russel Sage Foundation in USA 2020

Journalist Fellowship at Russel Sage Foundation in USA 2020

Jiunge nasi Telegram

Darasa La Cake by Nory_cakes

Darasa la Cake By Nory Cakes

Recent Comments

  • RODA CHAINA SAMBAMBA on Job Vacancies at Bank Of Tanzania BOT June 2023
  • RODA CHAINA SAMBAMBA on Job Vacancies at Bank Of Tanzania BOT June 2023
  • RODA CHAINA SAMBAMBA on Job Vacancies at TLS (Tanganyika Law Society) June 2023
  • SWAUMU TWAHA SAID on Job Vacancies at Bank Of Tanzania BOT June 2023
  • Barrakah on Job Vacancies at TLS (Tanganyika Law Society) June 2023

Recent Posts

  • Job Vacancies At Tanzania Broadcasting Corporation (TBC) 2023
  • Driving Jobs at Tazama Pipelines Limited June 2023
  • Job Vacancies at Bank Of Tanzania BOT June 2023
  • Job Vacancies at TLS (Tanganyika Law Society) June 2023
  • 500 Job Vacancies TRA May 2023
  • Home
  • Sports
  • Finance
  • Insurance
  • Travel Tips
  • Ajira Mpya
  • Contact us

Β© 2020 Ajiraforum - Ajiraforum.com.

No Result
View All Result
  • Home
  • Sports
  • Finance
  • Insurance
  • Travel Tips
  • Ajira Mpya
  • Contact us

Β© 2020 Ajiraforum - Ajiraforum.com.

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In