Job Opportunity at Old Mutual Limited – Business Development Officer

Business Development Officer

Job Description

This role is individually accountable for developing and growing the business by driving a good relationship between clients, agents and other alternative channels in a manner that ensures achievement of set business targets
Follow up on quotations to close business and to get feedback
Daily servicing of clients to nurture the relationship between the company and our customers
Prospect New business, submit terms and close to meet set targets
Follow up on renewals to retain business
Conduct market intelligence to get information crucial for the development of the respective channels
Provide support services and training to agents
Premium collections as per the Cash & Carry law and the company’s credit policy
Ensures acceptable levels of business retention (i.e. preservation of existing business) are always maintained; and any existing business lost due to unavoidable circumstances is replaced by other suitable accounts (over and above the new business acquisition target for the year)
Closely monitors customer service satisfaction to ensure renewals are not threatened; negotiates renewal terms well in advance and sends formal renewal confirmations to clients before the renewal dates.
Maintains, and regularly updates business progress reports.