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Yas Tanzania has announced new job vacancies for October 2026, offering career opportunities for qualified professionals in digital marketing, data analysis, telecommunications, network operations, information technology, and service management. The available Yas Tanzania jobs include Digital Growth & Engagement Specialist, Commission Specialist, B2B Operations Manager, and IT Service Desk Supervisor. These opportunities are suitable for candidates looking for jobs in Tanzania with experience and academic qualifications in relevant fields.
1: Digital Growth & Engagement Specialist
Job Description
QUALIFICATIONS
- Bachelor’s degree in:
- Marketing
- Digital Marketing
- Business Administration
- Communication
- Information Technology
- Computer Science
- Or related fields
EXPERIENCE
- Minimum of 2 years’ experience in:
- Marketing
- Customer service
- Sales
- Telesales
- Or a similar customer-facing role
- Experience within the telecommunications industry is preferred.
CORE RESPONSIBILITIES
- Develop and execute strategies to grow digital channels, including app registrations, downloads, active users and digital adoption through targeted acquisition initiatives.
- Drive initiatives that increase customer engagement, frequency of usage, retention and conversion across digital platforms using customer insights and behavioral data.
- Design and manage customer journeys across acquisition, onboarding, activation, engagement, upselling, retention and win-back, ensuring relevant and timely customer interactions.
- Monitor and analyze digital KPIs including:
- Registrations
- MAU
- Conversion
- Engagement
- Retention
- Campaign response
- Revenue contribution
- Translate insights from digital KPIs into actionable improvements.
COMPETENCIES
- Strong verbal and written communication skills, good listener, team player, and positive attitude is necessary.
- Sound understanding of telecommunications products and services, including:
- Voice and data bundles
- Airtime
- Value-Added Services (VAS)
- Strong analytical and problem-solving skills, with the ability to:
- Interpret data
- Identify trends
- Make informed decisions
2: Commission Specialist
Job Description
QUALIFICATIONS
- Bachelor’s degree in:
- Computer Science
- Information Technology
- Finance
- Or a related field
EXPERIENCE
- 3+ years of experience in:
- Data analysis
- System analysis
- Business analysis
- Experience working on financial systems.
- Ability to extract and apply information for business advantage.
CORE RESPONSIBILITIES
- Commission Processing: Calculate and process commissions accurately for all sales channels in line with approved incentive schemes.
- Data Management: Maintain accurate sales, performance, and commission records to support timely and error-free payments.
- Compliance & Audit: Ensure commission payments comply with policies, controls, and regulatory requirements.
- Reporting & Analysis: Prepare commission reports and provide insights on performance trends and incentive effectiveness.
- Dispute Resolution: Resolve commission-related queries and discrepancies promptly through stakeholder collaboration.
- Plan Optimization: Review and recommend improvements to commission structures to drive performance and business growth.
COMPETENCIES
- SQL and Database Management, including proficiency in:
- SQL Server
- Postgres
- DB2
- Oracle
- MySQL
- Proficiency in analytical and reporting tools.
- Knowledge in Data Science new methods, including but not limited to:
- Machine Learning
- Artificial Intelligence
- Data Visualization
- Big Data
- Strong presentation and communication skills.
3: B2B Operations Manager
Job Description
QUALIFICATIONS
- University degree in:
- Computer
- Electrical Engineering
- Computer Engineering
- Telecom Engineering
- Or related areas
- MBA or Master’s in Science is an added advantage.
EXPERIENCE
- 5+ years’ experience in network operations.
- Knowledgeable with Network Management Systems for network monitoring.
CORE RESPONSIBILITIES
- B2B Operations Management: Lead and oversee B2B network operations and maintenance to ensure service availability, reliability, and operational excellence.
- Network Performance & Incident Management: Monitor network performance, manage incidents, and drive timely resolution of faults to minimize customer impact.
- Change & Service Assurance: Govern network changes, upgrades, and maintenance activities to ensure service continuity and risk mitigation.
- Vendor & Stakeholder Management: Manage vendors, suppliers, and internal stakeholders to ensure SLA compliance and effective service delivery.
- Operational Governance & Reporting: Deliver operational reports, KPI tracking, risk assessments, and performance reviews to support business decisions.
- Team Leadership & Continuous Improvement: Lead, develop, and coach the operations team while driving process improvements, security compliance, and technology adoption.
COMPETENCIES
- Passionate about digital products and services.
- Proficiency in analytical and reporting tools.
- Passionate about the possibilities and challenges of an increasingly digitally enabled world.
- Strong presentation and communication skills.
- Strategic thinker.
4: IT Service Desk Supervisor
Job Description
QUALIFICATIONS
- Bachelor’s degree in:
- Information Technology
- Computer Science
- Telecommunications
- Or another technology-related field
EXPERIENCE
- 3+ years’ experience in system testing and monitoring.
CORE RESPONSIBILITIES
- ITSM Operations Management: Lead 24×7 ITSM operations, ensuring continuous monitoring, incident management, service availability, and operational visibility across all platforms.
- Incident & Major Incident Management: Drive end-to-end incident resolution, coordinate escalations, minimize service impact, and support crisis management and RCA activities.
- Service Desk Leadership: Lead, develop, and manage Service Desk teams, ensuring optimal resource utilization, capability development, and adherence to service standards.
- Service Delivery & SLA Governance: Ensure timely resolution of incidents and requests, monitor service performance, and maintain compliance with agreed SLAs and KPIs.
- Operational Excellence & Continuous Improvement: Drive problem management, automation, proactive monitoring, and process improvements to enhance service quality and efficiency.
- Performance Reporting & Quality Assurance: Produce operational reports, monitor service metrics, conduct quality reviews, and provide actionable insights for decision-making.
COMPETENCIES
- Strong leadership and team management skills.
- Good communication and interpersonal skills.
- Team player and high level of integrity.
- Problem-solving and decision-making ability.
- Strong analytical and problem-solving skills.
EQUAL EMPLOYMENT OPPORTUNITY
“We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices.”
Service Providers
Only shortlisted applicants will be contacted.
