How To Cancel SASSA SRD Grant Online Do you want to cancel your sassa SRD Grant Application? This page provide Helpful Guide to cancel your Application.
Possible Reasons for Sassa SRD Grant Canceletion
If you find yourself in any of the situations described below, it is important that you promptly revoke your grant.
Find yourself ineligible: If you are unsure about whether you qualify for the grant, it is recommended to seek guidance from SASSA to clear up any uncertainties. Accepting grant payments when you do not meet the eligibility criteria is not only unethical but can also lead to legal repercussions.
Guide How To Cancel SASSA SRD Grant Online
Automatic Cancellation
SASSA reconsiders SRD grant applications every month, monitoring any changes that occur with the individual submitted details, hence, you don’t have to submit your application monthly nowadays.
If they find you now have a source of income, identified from the banking details you submit for the SRD grant, they will not pay for that month.
You might as well consider your application temporarily cancelled, until your circumstances change again, and you suddenly have no income.
Frequently check your SRD application status, to see if there are any changes you agree with, otherwise, start the process of appealing to rectify any false information.
Cancel SASSA SRD Grant Application Online
The most preferred and quickest way to cancel your SRD grant application is ONLINE.
Follow these simple steps to begin your cancellation process.
Visit the SASSA SRD website, scroll to the bottom of the page, and click on the “Cancel My Application” button, see below:

- On the next screen enter your your 13-digit ID number and registered cell phone number to send a pin to validate the account.
- Enter the OTP number in the next screen and click on “Cancel My grant” to finalize the process.
- Accept your choice by clicking ‘Yes’ in the confirmation window to completely terminate your SRD grant.
- An SMS will be sent to your cell phone number confirming your request to cancel the SASSA Grant.
You’re done, but the process to finalize everything might take up to seven (7) business working days.
Keep checking your status to confirm as well.
Cancel SRD Grant via Email
If the online process is somehow confusing and you prefer just canceling via email, follow these simple steps to initiate the process.
- Reach out to SASSA inquiries via email at [email protected].
- Write a detailed email stating the reasons you’re requesting the cancellation of your SRD grant application.
- SEND and then wait for feedback from SASSA.
How to cancel SRD R370 Grant via Helpline
In case you are not satisfied with any of the methods mentioned above and seek human interaction, this method can be helpful to cancel your application. Follow the below steps:
NOTE: At times, it may be necessary to wait for an agent to answer your call due to the high volume of callers contacting the SASSA helpline. Rest assured that your call will be attended to as soon as an agent becomes available.
How to cancel SASSA grant without phone number
To terminate your SASSA relief grant without the phone number, it is necessary to personally go to the closest SASSA office. Remember to bring your ID card for verification purposes, as the SASSA representative will need to confirm your identity before processing your cancellation request.
If you are unable to physically go to the SASSA office because of illness, disability, or any other circumstances and wish to cancel your grant through online means, the initial step is to update your registered phone number on the SASSA web portal. After successfully changing your phone number, you will then have the capability to proceed with canceling your grant online.
Alternatively, keep checking your application grant status, to ensure all is being addressed as expected.
How much time SASSA take to approve my cancel request
After submitting your request to cancel the grant, SASSA will proceed to review it within 7 days. The timeframe for this review process is subject to change based on the volume of requests received by the organization. Upon completion of the review and approval of your cancellation request, you can expect to receive an SMS notification on the mobile number provided.
After this, you will no longer be eligible for SASSA assistance, resulting in the cessation of grant payments.
How to reinstate cancel SASSA Grant
Follow these steps to begin the process of reinstating your grant application:
Visit the SASSA SRD website, scroll to the bottom of the page, and click on the “Reinstate my canceled application” button, see below:

- On the next screen enter your your 13-digit ID number and registered cell phone number to send a PIN to validate the account.
- Enter the OTP number in the next screen and Answer all the questions and confirm grant reapplication.
- An SMS will be sent to your cell phone number confirming the receipt of the SASSA Grant reapplication.
Again, while waiting, you must regularly check your application status so that you can fix any issues that may arise.
Frequently Asked Questions (FAQs)
Can I cancel my SASSA SRD grant online?
Yes, you can cancel it through the official SRD website.
Is cancellation permanent?
Yes, but you can reapply if you become eligible again.
What happens after I cancel my SRD grant?
You will stop receiving payments immediately.
Can I apply again after cancellation?
Yes, if you meet the eligibility requirements again.
Do I need an OTP to cancel?
Yes, OTP verification is required for security.
Can I cancel without internet?
No, cancellation is done online.
What if I cancel by mistake?
You can submit a new application.
Will I get a confirmation after cancellation?
Yes, you will receive confirmation on screen or SMS.
Can someone cancel my grant for me?
No, only you can cancel using your details.
What if I don’t receive OTP?
Check your phone number and network signal.
Will I lose past payments after cancelling?
No, past payments remain recorded.
Can I stop cancellation once confirmed?
No, you must reapply if needed.
Why would someone cancel their SRD grant?
Due to employment, income increase, or eligibility changes.
Is cancellation free?
Yes, it is completely free.
Where can I cancel my SRD grant?
Only on the official SASSA SRD website.
Do I need my ID number?
Yes, it is required for verification.
Can I cancel multiple applications?
Yes, if you have more than one active application.
What if my application is not active?
You cannot cancel it because it is already inactive.
Who manages the SRD grant?
The South African Social Security Agency (SASSA).
Can I reapply immediately after cancellation?
Yes, but approval depends on eligibility checks.


